What are the responsibilities and job description for the Branded Account Specialist position at Phillips 66?
Phillips 66 & YOU - Together we can fuel the future
The Branded Account Specialist provides support to US Marketing customers and the Sales Organization. This is a highly interactive role, interfacing directly with customers and working in collaboration with numerous internal groups. The position is accountable for new customer set up, providing existing customers with information and support, while seeking resolution for all customer inquiries.
Responsibilities May Include :
- Managing customer lifecycle including initial set up, updates, and renewal or termination.
- Coordinating effective and timely resolution of customer issues to ensure customer satisfaction.
- Interfacing with internal groups (i.e. - Sales, Pricing, Billing, Terminal Clearance, Tax) in a way that develops strong working relationships and effective coordination of activities critical to our customers.
- Actively working with Sales Managers and Account Representatives to achieve results.
- Preparing ad hoc reports, summarizing information, and interpreting data to provide the best possible service levels for our customers.
- Providing proactive contacts with our customers to support US Marketing's strategic goals.
Required Qualifications :
Preferred Qualifications :
At the Phillips 66 Bartlesville Business Operations & Innovation Center, employees from multiple business disciplines deliver critical support and solutions that enable strong operating excellence and growth opportunities for the company worldwide. Located 40 miles north of the urban city of Tulsa, Bartlesville offers the warmth of a close-knit community with the amenities of a much larger city. Home to 35,000, Bartlesville is a vibrant city rich in history, culture and resources that come from a town built around the energy industry. Recognized as one of the top 25 livable cities in the U.S., it's easy to see citizens take pride in their community. Bartlesville boasts an affordable cost of living with lovely neighborhoods, a thriving downtown, arts and theater, parks and an extensive trail network. Also vital to the community, is the Bartlesville Public School District (BPSD). Among the state's 32 largest school districts, the BPSD is an award-winning leader in STEM education K-12, and the high school is ranked among the best in the state by U.S. News & World Report.
Total Rewards
At Phillips 66, providing access to high quality programs and care for you and your family is important to us. Maintaining a culture of well-being - physical, emotional, social, and financial - is essential for a high-performing organization. When we are at our best, we are poised to deliver exceptional results - personally and professionally. Benefits for certain eligible, full-time employees include :
Learn more about Phillips 66 Total Rewards .
Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors : We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence.
Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66.com.
To be considered
In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of 03 / 07 / 2025 .
Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Phillips 66 is an EEO and Affirmative Action Employer of Women / Minorities / Veterans / Individuals with Disabilities
Nearest Major Market : Tulsa
Nearest Secondary Market : Oklahoma
