What are the responsibilities and job description for the Telematics Field Technician (GPS or Telematics Install Experience) position at Phillips Connect?
ESSENTIAL DUTIES & RESPONSIBILITIES
- Perform telematic technology installations on various trailer makes and models, ensuring proper wiring and connections
- Verify installations using the Phillips Connect Tech Assist, Connect1 and Bluetooth applications
- Troubleshoot, repair and maintain functionality of existing technology installed on customer trailers, ensuring they meet operational standards
- Review and diagnose issues and perform necessary repairs
- Maintain accurate records of all installations, maintenance, repair work and inventory
- Remotely collaborate with other technicians and staff to ensure efficient workflow and high-quality service
- Use diagnostic tools, including multimeters, to analyze and interpret system data
- Stay up-to-date with industry trends and advancements in telematics technology
- Adhere to all safety protocols and guidelines
- 100% travel within local market
EDUCATION/LICENSE
- High School Diploma or equivalent required, with additional Technician/Electronics training or education preferred
- Valid driver’s license and clean driving record
QUALIFICATIONS
- 4 years of experience working in the trucking industry preferred
- 2 years of experience installing GPS tracking or other technology preferred
- Strong understanding of trailer mechanics and 12-volt DC electrical systems
- Ability to read and interpret technical manuals and schematics
- Excellent problem-solving skills and thoughtful attention to detail in work
- Strong communication and teamwork skills
- Must be able to lift 20lbs daily
- Must have reliable service truck or van that will transport required tools, including a ladder
- Must have a smart phone that can run necessary install and validation applications
- Must successfully complete Phillips Connect’s Telematics Installation and Technical Service Program
BENEFITS:
- Time-Off Benefits (Paid Vacation, Sick Leave, Holidays, Bereavement)
- Bonus Program
- 401k Matching
- Full Medical (Dental, Vision, Short-Term Disability, Accident, Life insurance)
- Educational Reimbursement
- Continuing Education/Training Programs
- Employee Assistance Plan (EAP)
- Pre-tax Deduction of Insurance Premiums
- Direct Deposit
- Credit Union
- Fitness Center
- Wellness Program
Phillips Connect values diversity and is an equal opportunity employer. We make hiring and other employment related decisions based on qualifications, merit, and business need, without regard to race, color, age (except as required to comply with applicable laws), religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, marital or domestic partner status, ancestry, national origin, medical condition, genetic information, military or veteran status, mental or physical disability, or any other status or characteristic protected by applicable laws and regulations. We will not tolerate discrimination or harassment based on any of these characteristics.
Job Type: Full-time
Pay: $31.89 - $51.55 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- GPS or Telematics Installation: 1 year (Required)
Work Location: In person
Salary : $32 - $52