Business Operations and Marketing Specialist

Job Overview

Philly Photo & Philm is a young and quickly growing company specializing in photography and video production for a variety of clients in events, marketing, schools, and sports.

We are seeking a versatile and proactive Business Operations and Marketing Specialist to join our team. This pivotal role combines elements of customer service, studio operations, marketing, and business coordination. The ideal candidate will be a highly organized, detail-oriented individual with a passion for both creative and operational aspects of the business.

Key Responsibilities:

Social Media & Website Management

• Understand and represent our brands and partners.
• Develop and create engaging content that reflects our brand identity and that of our partners.
• Manage and grow our social media presence by responding to all online messages and engage with other online brands and potential clients.
• Maintain and update our storefront and website to ensure an engaging user experience.

Communications

• Create email marketing campaigns through our CRM and other mass marketing platforms
• Maintain and update marketing lists ensuring the correct audience is receiving relevant information
• Create proactive emails and email campaigns that inform our customers of progress, updates, and/or sales
• Answer emails coming into our account properly and quickly or forward emails to the proper person
• Connect with various corporate organizations around our region and solicit our services
• Organize and maintain customer database
• Organize and maintain company paper and digital documents.

Studio Operations:

• Oversee day-to-day studio functions, including maintenance and organization.
• Schedule and manage studio bookings, ensuring efficient use of space and resources.
• Coordinate with staff and freelance photographers/videographers.
• Plan and manage the schedules of studio staff and resources.
• Ensure timely and efficient allocation of equipment and personnel for shoots.
• Oversee compliance with client contracts and company policies.
• Manage and monitor project deadlines to ensure timely delivery.

Event Participation:

• Attend events with the photo booth, providing setup, operation, and customer interaction.
• Promote studio services and capture event photos/videos.

Business Tasks:

• Assist with recruitment, onboarding, and training of new staff.
• Handle basic HR tasks such as scheduling and employee records.
• Perform accurate data entry tasks and maintain client databases.
• Ensure all documentation is up-to-date and easily accessible.

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Qualifications:

• Proven experience in sales and marketing.
• Proficiency in graphic design tools such as Canva, Photoshop, and Illustrator.
• Strong understanding of social media platforms and their usage.
• Excellent content creation and communication skills.
• Passion for our services and products.
• Experience in photography and video production.
• Ability to plan and execute marketing campaigns and promotional events.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Strong leadership and management skills
• Experience in administrative tasks and customer service.

Personal Attributes:

• Creative and innovative thinker.
• Strong interpersonal and communication skills.
• Self-motivated and able to work independently.
• Passionate about marketing and brand development.
• Detail-oriented and highly organized.
• If you are a dynamic and driven individual with a passion for sales and marketing, along with skills in photography and administrative support, we encourage you to apply and join our team in promoting our brands and services to a wider audience.

Hours and Compensation:

• Full-time position ranging from 32-40 hours per week.
• Competitive hourly wage (Starting $18.50/hr to $22.50/hr)
• Opportunities for professional development.
• Collaborative and creative work environment.
• Potential for growth within the company.

Job Type: Full-time

Pay: $18.29 - $22.73 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Digital marketing: 5 years (Required)
• Photography: 4 years (Required)
• Business management: 2 years (Preferred)

License/Certification:

• driver's license and own reliable transportation (Required)

Ability to Commute:

• Blackwood, NJ 08012 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $18 - $23