Resident Ambassador - Far Rockaway

About Phipps Neighborhoods

Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Our mission is focused on creating safe, inclusive spaces where community members can access education, career opportunities, and economic pathways. Serving approximately 14,000 New Yorkers annually, we address barriers to educational achievement, economic security, and career stability through three key program areas:

• Education and School-Day Programs: Offering pre-kindergarten services, community schools, after-school programs, and college access counseling.
• Sector-Focused Training and Employment Placement Pathways: Providing specialized training, employment placement pathways, Summer Youth Employment, Work Learning Grow initiatives, and aiding residents in accessing new employment opportunities.
• Community & Economic Empowerment Services: Enabling community progress through community centers, resident services, food access, financial literacy programs, and support accessing benefits and wellness services.

We collaborate with government, corporate, and philanthropic partners to effect significant and lasting social change, fostering thriving communities.

Role Description:

The Ambassador will build connections and partnerships to promote the Far Rockaway site.  In addition to cultivating relationships with community organizations, leaders, residents, and programs.  The Ambassador will be required to work occasional evenings and weekends, with regular work hours from 10am-6pm.

Salary Range: $40,000 to $45,000 - salary is commensurate with education, training, and experience.

Duties and Responsibilities:

• The Resident Ambassador will be stationed at the front desk to welcome residents, guests, and community members to the center.
• The Resident Ambassador will work to maintain and manage Far Rockaway Resident relations, and recruit residents for programming at the Far Rockaway Opportunity Center.
• Ensuring that all guests sign in when on site, and direct guests to appropriate classrooms or offices.
• The Resident Ambassador promotes PN programming throughout the Far Rockaway property and the community.
• The Resident Ambassador attends Community Planning Board Meetings, local Precinct Council Meetings, and Community Partner Meetings.
• Assisting with planning and completing events, services, and activities.
• Attending staff meetings, professional development, and special events hosted by organizations or partners as needed.
• Perform other related tasks deemed necessary by the agency.

 Qualifications:

• Associate’s in human services, Sociology, Psychology, or related field or combination of related college coursework and work experience required.  Bachelor’s degree preferred.  Two years’ experience with client engagement, and a bilingual candidate is preferred.

 Skills:

• Bilingual (Spanish & English), Multi-Tasker, Taking Initiative, Leadership, Communication, Time management, Cultural Awareness, Commitment to Helping Others, Problem Solving, Good Writing Skills. Must be proficient with a computer and be familiar with using Microsoft Outlook.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.  Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Salary : $40,000 - $45,000