What are the responsibilities and job description for the Community Outreach Worker position at PHMC?
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JOB OVERVIEW:
Position Type: Non-exempt; Hourly; Part-time
Reports to: Program Director - PASHI
Location: 1500 Market Street, Philadelphia, PA 19102; Frequent travel required throughout Eastern PA
Under the direction of the Philadelphia Area Sexual Health Initiative (PASHI) Project Coordinator, the Community Outreach Worker serves as a team member of the Adolescents and Young Adults Eliminating STD Stigma (AYAESS) Program. This position acts as a bridge between the LGBTQ community, Public Health Management Corporation (PHMC), and other community service providers. The Community Outreach Worker is a trained and trusted professional who is respected by the people they serve, preferably of similar and/or lived experience, and applies their own unique understanding of the experience, socioeconomic needs, language, and/or culture of the communities they serve.
This individual has an integral role in connecting the target population to community-based resources offered by community partners and organizations. They are knowledgeable about STDs, STIs, and HIV/AIDS as well as prevention and treatment interventions to reduce transmission risks. The Community Outreach Worker also manages social media campaigns as a tool for conducting outreach, engaging LGBTQ youth, and facilitating community events.
ESSENTIAL RESPONSIBILITIES:
- Work as part of a team to support and sustain community-led action around issues related to youth services and program goals.
- Work as part of a team to organize and hold events that draw in and involve Black LGBTQ youth (ages 15-24) and partners.
- Recruit and support local people to become volunteers and active leaders in their community and ensure that they remain engaged and involved.
- Work as part of a team to design and deliver a range of innovative community outreach and engagement activities throughout the LGBTQ community.
- Develop and sustain positive relationships with youth, community-based organizations, and partners.
- Support face-to-face and online activities.
- Support the delivery and analysis of community-based qualitative research.
- Attend meetings and work as part of the PASHI team and PHMC.
- Work in different environments (at the office, in the field, etc.) at times best suited to the community, including some evenings and weekends.
- Maintain case notes and participant files as needed. Ensure adherence to all reporting requirements, as outlined by the funder and program, for every client interaction.
- Work collaboratively with community partners, the Program Coordinator, and the AYAESS Community Advisory Board (CAB) to connect clients with needed services.
- Perform all other duties and special projects as assigned.
JOB REQUIREMENTS:
Education: High school diploma or equivalent
Experience:
- Extensive experience in community outreach and engagement, particularly with LGBTQ groups
- Experience in facilitating creative and engaging community-based workshops and activities
- Experience in recruiting and supporting volunteers from diverse backgrounds to take part in community-led projects
- Experience in working with a variety of stakeholders including residents, local groups, and organizations across the voluntary and public sectors
- Experience in organizing creative and successful events which engage and involve people from a range of different backgrounds
Skills & Abilities:
- Willingness and ability to work some evenings and weekends as needed
- Willingness and ability to work in different environments (in the office, on the ground in the community, etc.)
- Commitment to tackling inequality and putting people at the heart of social change, particularly in relation to harm and stigma reduction
- Strong written and verbal communication skills (presentations, facilitation, relationship building, etc.)
- Knowledge of effective social media outreach methods, including but not limited to the development and design of social media posts
- Strong computer skills including proficiency in Microsoft Office, Canva, and Adobe
- Ability to manage a varied and challenging workload, both as part of a team and individually
- Hardworking, reliable, and professional demeanor
- Understanding of and commitment to the mission and vision of Public Health Management Corporation
PAY GRADE: 14
PHMC is an Equal Opportunity and E-Verify Employer.
EOE