Network/System Administrator III

PHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment. We will provide the Vaccine at no extra cost via our Health Centers.

Job Description:

Responsible for all infrastructure and technical architecture, administration, support, and enhancement of Client/Server, and web systems supported by PHMC. Assist network and systems administration roles in defining requirements while working with project managers and application developers to analyze infrastructure, security and technical requirements and create detailed specifications for implementation. Use established change management processes and methodologies to solve complex technical problems. Ability to communicate to management the progress of project timelines, challenges, and contingencies. Develop testing criteria with the business to advance acceptance of change. Must keep abreast of new technologies trends and tools to support and participate in PHMC's technical vision. Also responsible for uptime, security, enhancement, and maintenance of client/server, web, and legacy applications. Candidate must have the ability to communicate effectively with direct reports and management in general and with direct regard to the progress of assignments, project task timelines, issues, and contingencies.

WORK SCHEDULE:
This is normally a full-time position with a work schedule of five days and 40 hours/week. Duties are performed 12 months a year. May be required to work some evenings and Saturdays during peak periods. Work primarily performed at 1500 Market Street, Philadelphia, PA. as well as our secure datacenter location.
Public Health Management Corporation
Centre Square East
1500 Market Street
Philadelphia, PA 19102

RESPONSIBILITIES:

• Mentors team members on technical issues and develops technical skills in others.
• Closely follows all change management practices, policies and procedure standards.
• Evaluate and understand business requirements and take into account business requests when
  designing technical solutions.
• Produce and maintains network architecture documentation.
• Maintain and monitor day-to-day operations of network equipment and troubleshoot or proactively
  support when needed.
• Evaluate, implement and maintain computer and communications hardware and software that support
  the business and technical requirements of the company.
• Selects products and services which merit evaluation and/or implementation, based on business
  requirements and technical judgment, subject to resources available.
• Oversee the execution of project plan specifications used by administrators to advance needed
  business system enhancements.
• Review & participate in network design recommendations and implementation services by third party
  vendors and business partners.
• Performs system reviews including event log, system logs and monitoring of all critical hardware
  software used within the enterprise.
• Responsible for the delivery of work according to established timelines.
• Communicates statuses through any assigned project lifecycle to the project management team.
• Required to keep abreast of new technologies through training, and proactive research and reading
  reference materials. Focus on Cisco, VMware (vSphere, HA, Administration), HP Blade Chassis
  (BL380, latest generation), 3PAR 7400 SAN, Windows Servers (2012-current) and Solarwinds
  ORION RMM platform.
• Ensure all network designs meet HIPAA, SOX, and PCI compliance requirements.
• Evaluate technologies for their applicability to the IT department and against business objectives.
  Produce work estimates and technical specifications from documented business requirements for IT
  Leadership review and approval.
• Responsible for upholding standards for network and application security, redundancy, resiliency as
  well as documented procedures for any critical events that require remediation.
• Responsible for working with business analysts, support specialists, and the user community to
  confirm infrastructure and configuration is consistent with business requirements.
• Track the progress and quality of work being performed in current project management / work effort
  software (PSA)
• Track, communicate & manage contemplated change notices and change orders (changes in the scope
  of work)
• Be accountable for time and all work efforts entered in PSA for self
• Communicate ideas for improving department processes with a positive and constructive attitude, and
  for developing this attitude in others
• Trains department employees on computer and communications systems functions and operations as
  needed.
• Keep IT Leadership informed about work efforts and challenges that may affect business relations
• All other duties as assigned.

EXPERIENCE:

• Five to eight years of combined professional IT infrastructure experience required in Systems
  Administration, Network Administration, Security Administration that demonstrates an ability to
  advance.
• Network and Systems administration skills, including databases, web applications, datacenter
  operations and business applications.
• Experience with multi-location business enterprise and technical centralization

EDUCATION REQUIREMENT:

• Bachelor or Associate Degree in Information Technology major from an accredited institution of higher learning or equivalent, verifiable experience in the technology field demonstrating ability to advance and continuously learn.
• Information Technology related certifications considered a plus for this role; focus on network and systems administration (Microsoft, Cisco, VMware, A , Net , etc.).

SUPERVISOR:
This position reports to the IT Infrastructure Manager and ultimately to the Managing
Director of Information Technology