Truancy Case Manager

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SUBSIDIARY: Carson Valley Children's Aid (CVCA)

PROGRAM: Truancy Intervention & Prevention Services (TIPS)

JOB OVERVIEW:

The Truancy Case Manager carries an active caseload of youth and their families with varying service delivery needs. The Truancy Case Manage provides case management services to youth experiencing barriers to regular school attendance. The Truancy Case Manager conducts an assessment of family and individual strengths and needs, participates in the development and implementation of a plan to increase socioeconomic stability and self-sufficiency in an effort to improve school attendance of the identified youth, improve the well-being of the family, and make referrals which will address family and individual needs. The Truancy Case Manager conducts liaison work with the courts, the Department of Human Services, the School District of Philadelphia, and select Philadelphia charter schools. To assure continuous program quality and compliance with regulatory and licensing agencies, in cooperation with other program team members, the Truancy Case Manager assists in the development of new and the revision of existing policies and procedures. The Truancy Case Manager is additionally responsible for assisting in program development, implementation, and evaluation.

RESPONSIBILITIES:

Major highlights of the position requirements are noted below. Additional responsibilities may be assigned as required.

• Complete an assessment of each youth and family referred to the program.
• Identify the developmental assets and issues present in the identified youth’s life.
• Assess family and youth strengths and needs.
• Participate with others in the development, implementation, and evaluation of a plan to increase school attendance and increase developmental assets.
• Based on the assessment, make necessary referrals for the identified youth and/or family member.
• Meet with the parent/guardian and the youth in the home at least one time per month for assessment, referrals and linkages, and supportive counseling related to school attendance and family functioning (Tiers II and III).
• Assess needs and distribute emergency funds to assigned families.
• Complete at least one monthly telephone contact and/or school meeting with each family assigned.
• Work directly with school staff weekly to provide services during SAIP conferences and follow-up monitoring (Tier I).
• Contact each family assigned at least three times per month via telephone, in person, and/or school meeting (Tier I).
• Monitor the youth's school attendance and performance by maintaining consistent, monthly contact with each youth’s school.
• Act as a member of the school’s attendance team.
• Conduct weekly conferences with the community school coordinator, attendance case manager, and/or attendance team at assigned school;
• Participate in SAC (Student Advisory Council) activities as appropriate.
• Complete appropriate documentation to submit to the attendance case manager assigned to the community school at least three days prior to scheduled court hearings for families served.
• Attend and testify at court hearings at Regional Court and/or Family Court as necessary.
• Be familiar with the Office of Children and Families’ standards for truancy service providers.
• Assist in the development, implementation, and monitoring of evaluation procedures for the agency’s truancy program.
• Participate in evaluations by external agencies as needed.
• Maintain recordkeeping and documentation procedures for youth and families according to program policies and procedures and regulatory criteria.
• Participate in team meetings and biweekly individual supervisory sessions.
• Participate in a minimum of 40 hours of training related to position responsibilities annually.
• Must pass CPR and First Aid Training
• Must pass Safe and Positive Training
• Responsible for timely, periodic submission of all required clearances and physicals

TRAINING REQUIREMENTS:

• Comply with agency annual training requirements
• Comply with program-specific training requirements

WORK ENVIRONMENT AND PRIMARY WORK LOCATIONS:

• Flexible 40-hour workweek
• Evening and/or weekend hours required
• Must be flexible to work on evening projects and some weekend activities
• Frequent visits to the homes and/or locations of the child and families
  • Courthouse
  • School facilities
  • Before/after-school program facilities
  • Assigned Community School location
  • Assigned Neighborhood Center

PHYSICAL CONSIDERATIONS:

• High energy needed
• Moderate physical exertion required
• Ability to maintain composure in crisis situations with youth and adults
• Must have the ability to successfully complete Safe Crisis Management training

KNOWLEDGE, SKILLS, AND ABILITIES:

• Valid driver’s license, proof of car insurance, and daily access to vehicle for travel to home visits, schools, and court hearings
• Demonstrated knowledge of behavioral modification systems and child development
• Written and oral communication skills
• Must be proficient in Microsoft Office Suite
• Must be able to relate effectively with adults and youth
• Must be able to negotiate various systems providing advocacy for families in receiving needed services
• Must be able to establish relationships with other agencies and programs to facilitate joint projects, collaborations, and partnerships
• Must have knowledge of child development issues
• Knowledge of available socioeconomic resources (ie. SNAP, SSI, etc.)

QUALIFICATIONS:

• Bachelor’s degree in social work or related field
• 3 years of direct service experience with families

SALARY GRADE: 15

PHMC is an Equal Opportunity and E-Verify Employer.