What are the responsibilities and job description for the Platform Manager position at Phocas Software?
Across 20 years of delivering financial planning and analytics products that are powerful yet simple to use, we’ve tackled complex challenges head-on. Along the way, we’ve had our share of failures, but we learn fast, adapt, and keep moving forward.
This mindset keeps us at the leading edge—creating products that don’t just help businesses; they change the way people work.
We don’t believe in micromanagement. We empower our teams to solve customer problems in the best way they see fit—trusting them to make good decisions, take ownership, and drive meaningful impact.
We move fast, but never recklessly. Learning and improvement are key to our success, so we set aside time for everyone to focus on personal growth — because better people build better products.
We work hard, but we don’t take ourselves too seriously. Whether it’s running a paper aeroplane competition, our weekly group curry expedition or celebrating wins together, we believe work should be fun.
Our Platform team supports the operation, availability, performance and scaling of the infrastructure that underpins the Phocas applications. Your leadership will help expand Phocas’ global reach and ensure we remain at the forefront of business intelligence software delivery.
As Platform Manager you'll:
- Lead and optimize scalable, high-performance cloud infrastructure.
- Oversee DevOps processes, automation, and CI/CD pipelines.
- Automate backups, monitoring, patching, and maintenance.
- Ensure disaster recovery, security, and compliance.
- Manage incident response and outage remediation.
- Collaborate across teams to enhance service quality.
- Evaluate and implement cloud solutions.
- Stay ahead of relevant technology trends
Our ideal candidate has:
- 10 years managing large-scale platforms, with 3 years leading teams.
- Deep cloud (preferably AWS) expertise, with a focus on automation and scalability.
- Hands-on experience running a 24/7 global SaaS platform.
- Strong background in security, disaster recovery, and risk management.
- Proven leader who drives change, innovation, and efficiency.
- Great communicator who works seamlessly across teams.
- Proactive, adaptable, and always looking to improve.
Phocas is an Accredited Employer and typically we are strong supporters of international talent, but due to current visa settings and processing times, we are only considering applicants with current NZ working rights for this position.
Why work at Phocas?
- People – when we ask what people like about working here, 'the people’ is the single most common answer
- Social/fun stuff – opportunities to get together, sometimes (optional) silly games, & food. We all really like food.
- Our office – spacious, conveniently located in sunny Sydenham, plenty of parking for four-, two- or even single wheeled vehicles.
- Benefits: Southern Cross, Life, TPD and Income Protection Insurance, extra paid parental leave, educational reimbursement and more!
- Flexibility: Hybrid working policy, flexible hours
More about Phocas
Over the past 20 years Phocas has grown from a UK-based startup to a global organisation with nearly 300 employees around the world, headquartered in Sydney, with a Product & Development team here in Christchurch.
Phocas helps people feel good about data by doing the hard work for them. We offer a range of products that enable our customers to quickly and easily analyse data from multiple sources, discover insights, and share reports. Our solutions are used by around 30,000 people in businesses across a wide range of industries. We change the way people think and work, and make it easier for them to be decisive and operate with confidence. We pride ourselves on our customer-centric approach and are committed to delivering high-quality software that meets the evolving needs of our clients.
To all recruitment agencies: Phocas does not accept agency resumes. Please do not forward resumes to our jobs alias, Phocas employees or any other company location. Phocas will not be responsible for any fees related to unsolicited resumes.
Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
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