What are the responsibilities and job description for the Resident Billing & Collections Specialist I position at Phoebe Ministries?
Resident Billing & Collections Specialist I
Allentown, PA
Phoebe Ministries is hiring a Full-time Resident Billing & Collections Specialist I to join our long-term care facility in Allentown, PA.
We show our employees our appreciation for their contribution towards carrying out our mission of enriching the lives of seniors. Phoebe Allentown has a beautiful, updated campus and high standards of excellence for all our employees.
Why You'll Love Working with Phoebe Ministries:
- 💰 Competitive Pay – Earn rewarding pay for your skills and flexibility!
- 🕒 Generous Paid Annual Leave – PLUS the ability to sell back unused time twice a year!
- 📚 Tuition Reimbursement – Advance your career with our support.
- 🎉 Employee Appreciation Events – Service awards, recognition gift cards, and more.
- 🌟 Mission-Driven Culture - Join a team rooted in respect, integrity, and services.
Responsibilities for a Resident Billing & Collections Specialist I with Phoebe Allentown:
The Resident Billing & Collection Specialist I (RBCSI) reconcile the daily census for all IL/PC residents. The RBCSI generates monthly bills for independent living residents and personal care residents, manages cash receipts; monitors and maintains all financial related information/documentation during the resident’s length of stay; obtains financial updates for all current Independent Living & Personal Care residents. The RBCS is responsible for all Private Pay Collections and Accounts Receivable Management. The RBCS delivers exceptional customer service by responding to all inquiries in a timely manner.Requirements for a Resident Billing & Collections Specialist I with Phoebe Allentown:
- The ability to deliver excellent customer service to all residents, families and co-workers.
- High School Diploma
- Minimum one (1) year experience desired, but not necessary.
- Proficient reading, writing, grammar, and mathematical skills; above average word processing/data entry skills.
- Working knowledge of SNF resident registration, billing, accounts receivable, cash management, industry regulations, business office operations, insurance benefits and refund processing.
Candidates who excel are those who can thrive in a positive and respectful Customer Driven Culture while embodying the organization’s Faith in Action Mission, Vision, and Values.
Phoebe is an equal opportunity employer.
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