What are the responsibilities and job description for the Manager- MIT position at Phoenix American Hospitality LLC?
Hampton Inn and Suites Fort Meyers Florida is seeking a Manager in Training to join the team. Great opportunity for Future Hoteliers, wishing to learn how to manage a department. We offer great benefits and competitive pay.
PAH Management proudly announces the PAH Management in Training Program. We believe in preparing hospitality students for success. The PAH Management MIT Program will provide hands-on training in each department to prepare for leadership roles. We are so glad you have chosen to participate in the MIT Program.
The FACTS :
How does it work? The Manager in Training program is designed to prepare qualified line associates into future leadership roles.
How long is the MIT program? The Associate will remain a Full-Time Employee for a period of 12 to 18 months and must remain in good standing. The MIT Associate will be placed for approximately 4 months in each department, learning the details of each role, including managing a group of associates. After the training, the MIT Associate would have learned how to operate and manage a department.
What department will I learn from? You will learn all the essential skills in every department that will prepare to develop you into one of our PAH leaders.
The program will be broken into the following sections.
- Rooms : You will focus on performing the understanding of each entity of the rooms department. The rooms department consists of :
- Front Desk / Night Audit : You will be expected to perform each role to its completion. You will learn how to manage associates on everyday work tasks.
- Housekeeping Department : You will be expected to perform each role within the housekeeping department : Such roles consist of housekeeping attendant, houseperson, and laundry. You will learn how to manage a housekeeping team effectively, including daily housekeeping assignments, projects, and inspections of guest rooms and public areas.
- You will learn how to schedule based on business needs.
- You will learn how to order based on business demands and according to budget.
- R&M : You will learn the basic operating functions of the engineering team. This includes but is not limited to, ordering, scheduling, overseeing and mentoring line associates. You will learn and assist in basic repairs and maintenance, such as painting, plumbing, electrical etc.
- Food and Beverage / Banquets : You will learn how to effectively manage F&B. The food and beverage department consist of
- The Culinary Team : Cooks, dishwashers, Sous Chef etc. You will be responsible for learning how to schedule, place food & paper orders, scheduling etc. You will be involved in assisting with food preparation. You will learn basic kitchen cleaning techniques and standards. Menu costing and planning.
- Front of the House : You will learn and be responsible for overseeing servers, bartenders, and bussers. You will be responsible for scheduling, ordering supplies, cleanliness procedures, and ensuring all servers are up to date with Food Handler or TABC certification. You will be required to interact with guests to improve GSS scores.
- Banquets : You will learn and be responsible for the banquet responsibilities. Such responsibilities consist of room set up and breakdown. Working with the Executive Chef and the Sales department to ensure pricing and BEOs are administered correctly. You will schedule based on the event and be participant.
- Administration : You will learn how to manage everyday accounting, human resources administration.
- Sales : You will learn how to sell effectively and process groups.
After a successful completion of the MIT (Manager in Training) program, PAH will provide you with a certificate of completion. Below is an in-depth map of what you will be learning.
Rooms Department
Guest Services :
The MIT will be assigned to the Front Desk for a period of 3 to 4 months. During this time, you will learn the following areas :
Checking in guest
Food and Beverage : MIT will be assigned to Food and Beverage for a period of 3 to 4 months : In this time MIT will learn the following areas : The MIT will learn all aspects of the Food and Beverage department.
Administration : You will be assigned to Administration for 1 to 2 months. In this period, you will learn the following areas : Basic human resources, accounting, and clerical.
Sales : The MIT will be assigned for a period of 1 to 2 months in the Sales Department. The MIT will learn how to effectively run the sales team. He / she will work alongside the Director of Sales to learn strategic ways to increase revenue.
As a leader, you will be evaluated by each department head and graded based on duties and responsibilities. Upon completion of this training, you will have the opportunity to formally apply to any management opportunity within the company.
