Sales Coordinator

Residence Inn Cape Canaveral is seeking a Sales Coordinator We offer great benefits, competitive pay.

Job Expectation :

At PAH Management, the Sales Coordinator is responsible for planning, soliciting, booking and coordinating group room sales to meet / exceed revenue / profit goals.

Responsibilities will include but not be limited to :

• Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc.) to maximize room revenue to meet / exceed goals.
• Schedule property tours for prospective clients and handle walk-in event inquiries
• Notify / coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Develop and distribute catering / banquet sales flyers and implement email marketing efforts to prospective clients.
• Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share.
• Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects.
• Create event proposals and contracts using SalesPro software. Work closely with client to obtain / update all even details and ensure a successful event.
• Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.
• Create event proposals and contracts, using SalesPro software. Work closely with client to obtain / update all event details, to ensure a successful event
• Obtain (and enter) group blocks into the hotel property management system; enter rooming lists prior to reservation cut-off date, and coordinate with Guest Service Manager to make sure any special billing arrangements are entered into the OnQ system correctly.
• Greet clients prior to their event to make sure that they have everything they need for a successful event.
• Prepare a detailed invoice for client, following each event
• Follow-up with client after their event to obtain service feedback. Ask for repeat business or referral business. Send "thank you" email / note following each event.
• Coordinate participation in seasonal wedding vendor shows and attend industry-related meetings
• Order & maintain inventory of banquet linens
• Prepare BEO's for kitchen staff and host weekly BEO meeting for department heads. Work closely / communicate with kitchen & banquet staff to ensure successful events
• Prepare weekly group resume for department heads. Effectively communicate group needs with guest service staff and housekeeping staff

Basic Qualifications

Preferred Qualifications

Physical requirements :