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Steward-Hourly

Phoenix American Hospitality
Charlotte, NC Full Time
POSTED ON 12/29/2024 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Steward-Hourly position at Phoenix American Hospitality?

DOUBLE TREE CHARLOTTE AIRPORT HOTEL IS SEEKING A STEWARD/DISHWASHER TO JOIN THE TEAM. WE OFFER COMPETITVE WAGES, GREAT BENEFITS!

Job Summary

A Steward is responsible for maintaining cleanliness and proper storage of all china, glass and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas specifically, for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

QUALIFICATION STANDARDS

Essential

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Company standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with company standards and regulations to encourage safe and efficient hotel operations.
  • Maintain friendly and warm demeanor at all times.
  • Operate the dish-washing equipment to ensure that all china, glass and silver are cleaned thoroughly and sanitation of such is maintained.
  • Replace all clean china; glass and silver in its proper storage location using care to minimize breakage.
  • Wash pots, pans and kitchen utensils following proper procedure for their cleanliness and sanitation, storing them in the proper location.
  • Sweep and mop floors in the kitchen and restaurant
  • Empty garbage from Food and Beverage areas into the hotel dumpster.
  • Maintain the cleanliness of the back dock and dumpster area.
  • Know the location and operation of all fire extinguishing equipment.
  • Practice safe work habits at all times to avoid possible injury to self or other employees.
  • Be familiar with all hotel policies.
  • Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment as needed.
  • Be familiar with the hotel's emergency procedures.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other employees.

Marginal

  • Assist in maintaining the order and cleanliness of all storage areas.
  • Assist in the set up and breakdown of the restaurant buffet as required.
  • Assist Banquets by supplying china, glass and silver as required by business demand.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.

Education & Experience

  • High School diploma or GED preferred.
  • No prior experience is required, but is preferred.

Physical Requirements

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without

assistance.

  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Read and visually verify information in a variety of formats (e. g., small print).
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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