MA Specialty Care Coordinator - Neurology

MA Specialty Care Coordinator - Neurology

Position Details

Department: PCMG-MAIN | Neurology Location: Phoenix Shift: Mon-Fri, Days, 8am-5pm Category: Medical Assistants Posting #: 890506 Employee Type: Full-Time

Position Summary

The MA Specialty Care Coordinator works under the direction of a licensed healthcare professional and performs various clinical and administrative tasks for a designated department, clinic, or patient population at Phoenix Children’s. This position requires a clinical knowledge base to facilitate patient care, eliminate barriers, improve the overall quality of care, and enhance the patient experience including floating to other locations/departments as directed by leadership

Position Duties

1. Works with the care team to optimize the patient care experience for patients and families; helping patients overcome barriers to care, improving overall quality of care and enhancing patient and clinic flows.
2. Acts as a direct liaison for families within the specified disease population; working collaboratively with patients, providers, nurses, referral coordinators, and office staff.
3. Works collaboratively with unit and provider leadership by contributing in planning, decision-making, and communication to healthcare team
4. Participates with multidisciplinary team to evaluate quality outcomes and patient satisfaction
5. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable