Front Counter CSR, Mon-Fri ONLY, NO WEEKENDS!

Front Counter Crew @phoenixcleanerstulsa

We are a small family owned dry cleaning business that takes great pride in our reputation. Take a look at our social media pages to get a glimpse of our shop and staff. We’ve been around for 110 years. We’re located in the SOBO district in downtown Tulsa; close to Cherry Street, Utica Square, the Gathering Place, Brookside, and the Riverwalk. We’ve been voted Best of the Best multiple years.

We’re looking for a new Front Counter Crew Member, it could be you! Must be outgoing and friendly and provide stellar customer service every single time in a fast-paced, high-volume environment.

Pay & Benefits:

• Location: Downtown Tulsa, 125 East 18th Street, Tulsa, 74119
• Starting at $14.00/hour tip share
• Payday is EVERY Friday

· Casual dress code and we’ll throw in some Phoenix t-shirts

· Free Dry Cleaning and laundry services

• Paid holidays: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and following Friday, Christmas Day
• Paid Time Off (PTO) after 1 year of employment

Schedule:

• Monday – Friday, No shifts past 6pm and NO WEEKENDS
• Must be available to work the 7AM - 4PM shift AND 9am-6pm shifts. Your shift can vary week to week.
• 1 hour lunch every day

· Full time – 40 hours/week guaranteed

Qualifications:

• High School Diploma/GED - Must Have
• Driver’s license - Must Have
• Must be able to count change back without the use of a calculator

· Must be able to lift, push, pull or carry objects up to 20 lbs.

· Must be able to stand for several hours and walk for long periods of time; we stay on our feet all day.

· Must be able to bend, stretch, twist or reach for objects on shelves at various heights.

· Preferred: 1 years customer service experience, waitress, convenience store, retail or similar

We are looking for people who will:

• Show up for work on time; be reliable, dependable, have a strong work ethic
• Have safe, reliable transportation
• Be professional; be physically presentable, on time, and leave outside issues away from work
• Have warm, friendly smiles and put people at ease
• Communicate clearly, listen, make eye contact and ask questions
• Be excited to give guests a good experience – be positive
• Have a friendly attitude and be able to relate to guests and co-workers
• Be a team player; participate, help others and cooperate
• Exhibit energy, can multi-task, and work with urgency
• Pay attention to detail
• Ability to prioritize workload and understand sense of urgency and timelines

Job Duties

• Greet customers warmly and professionally
• Receive, sort, and mark articles for laundry or dry cleaning
• Enter detailed information regarding each article into the company software for each customer and creates an order
• Marks articles for special attention issues and ensures all orders are ready for production.
• Receives completed orders daily and prepares them for pick up based on store guidelines. This includes verifying orders are correct, inspecting orders for quality, follows up on any orders that may be still in process and communicates with the customer prior to scheduled pick up time, etc.
• Assists customers with drop off, pick-up, and payment of their orders.
• Performs daily housekeeping and closing of the assigned store.
• Follows instructions of supervisors and assists other team members in performing store functions
• Assists in the training of store team members

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Application Question(s):

• Can you count change back WITHOUT the register telling you how much to give back?
• We need someone 40 hours per week, every week. Are you looking for full time?
• Can you work both shifts? 7:00am - 4:00pm AND 9am - 6pm

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $14