What are the responsibilities and job description for the PROGRAM MANAGER position at Phoenix Defense?
At Phoenix Defense, our team members have incredible opportunities to work on state-of-the-art Aerospace & Defense programs that prepare the nation’s armed forces to protect and serve our country, innovate space design, and further advance commercial travel. We look for people who have bold new ideas, courage, and an entrepreneurial spirit to join forces to create the future while having fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. With every job we fill, our focus is on providing best in class service to our customers while offering the opportunity for professional growth in a rewarding and innovative work environment. We have an exciting opportunity for a highly motivated professional to fill the position of a Program Manager.
WHAT YOU WILL DO:
The Program Manager is responsible for executing and managing all aspects of the program(s) to ensure that all activities are carried out in accordance with technical and contractual requirements, schedules, and budgets.
The Program Manager is the focal point for the company for communications with the customer (internal/external) and is responsible to ensure customer requirements are flowed down to all functional departments. The PM will engage with customers to grow aerospace business content while understanding and relaying requirements to engineering and business development staffs such that company capabilities are directed appropriately.
The Program Manager will be given metrics to track job performance that will be highlighted during monthly program reviews.
- Primary contact for communications and relationships between PLI Manufacturing and customers.
- Manages customer expectations and maintains customer’s positive perception of and scoring of the Company’s performance. Understands the value that PLI brings to the customer.
- Ensures that all contractual requirements are fully understood and flowed down to inter-departmental cross functional teams. May utilize more senior program managers to interpret requirements.
- Review program performance to provide on-going visibility for program cost, margin and schedule (actual vs. projected.) Directly responsible for meeting program Annual Operating Plan (AOP.)
- Provide timely notification to management and customer of program cost, quality, or schedule impacts.
- Primary responsibility for identifying program risks/issues and taking preventive actions, as necessary. Escalate project risks/issues where necessary and appropriate.
- Responsible for coordination of customer requirements (schedule, recovery plans, reports, etc.)
- Manage Multiple Projects concurrently.
- Responsible for program/project documentation and communication.
- Develop, coordinate, price, and submit routine proposals in accordance with company policies and procedures.
- Coordinate inter-departmental cross functional teams to ensure program execution and success of projects.
- May take direction/advise from more senior program managers.
- Other duties as assigned by your supervisor and/or executive management.
ABOUT YOU:
- Bachelor’s degree preferred.
- 3-5 years’ Program Management experience in an aerospace machine shop environment.
- Familiar with other related disciplines including engineering, supply chain, business development, quality, and manufacturing.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to write accurate correspondence.
- Ability to present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Intermediate ability to write reports and business correspondence.
- Ability to apply negotiation skills to solve internal, external and customer issues.
- Must be skilled in the use of standard MS Office products.
- ERP experience required.
PREFERRED SKILLS/QUALIFICATIONS:
- Knowledge of project management principles
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Knowledge of customer needs and application; commitment to customer satisfaction.
- Ability to communicate effectively.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
BENEFITS:
- 401K
- Medical, dental, vision, and life insurance
- Accrued PTO and 10 paid holidays
- Tuition assistance for professional growth
