What are the responsibilities and job description for the Development & Communications Manager position at Phoenix House of New York?
Job Details
Description
SUMMARY: The Development & Communications Manager will report to the Director of Development & Communications, and be responsible for managing and implementing all development efforts to support the organization's goals and mission. Will identify a diversified range of funding sources to ensure long-term income sustainability, including governmental, corporate, and private foundations grants, as well as being highly efficient in managing our fundraising database and organizing and implementing specials events. Writing samples will be requested upon interviewing.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include but are not limited to the following:
50% Development
40% Communications
10% Events
Development
- Cultivate potential diversified sources of public and private funding.
- Establish and maintain relationships with prospective donors, foundation, and partners’ contacts.
- Manage and maintain donor database to include basic donor information, donations, donor acknowledgment, donor notes.
- Responsible for timely acknowledgment and recognition of donors as appropriate.
- Utilize database to pull reports, mailing lists, and donor records to assist in fundraising efforts such as individual asks, annual mailings, and grant writing.
- Ensure donations are accurately accounted for in and routed to the correct program area in our accounting system.
- Manages in-kind donations including tracking, gift acceptance, and gift acknowledgments.
- Creates relevant policies and procedures to ensure compliance with best practices.
- Staying current with foundation trends and giving priorities.
- Will require some travel to various Phoenix House NY|LI locations, meetings with prospective donors and attending events.
Communications
- Communicate Phoenix House of NY|LI brand and initiatives efficiently and accurately via many channels (website, printed materials, social media, etc.)
- Lead the creation of Phoenix House of NY| LI’s new website and its maintenance to ensure its current content and monitor its performance.
- Develop and implement systems to update website content and design across all program areas.
- Coordinate communications efforts for special events.
- Manages media relations, including building relationships with media contacts and proactively securing media opportunities.
- Create, format, and distribute regular email newsletters as well as updates and manages email lists using MailChimp.
- Manage and coordinate communication with contractors.
- Provide assets to other team members as needed.
Events
- Manage and execute an annual calendar of events, including fundraising galas, donor appreciation events, community outreach programs, and special campaigns.
- Provide administrative support for special events including data management, mailings, marketing, and other communication initiatives.
- Conduct post-event debriefs, analyze outcomes, and develop recommendations for improvement.
- Work closely with the President & CEO/Director of Development & Communications, to develop new events to support our mission.
COMPETENCIES (KSAs)
• Leadership
• Initiative
• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Professional Boundaries
• Project Management
• Critical Evaluation
• Problem-Solving
• Decision Making
• Communication
• Teamwork
• Technical Capacity
Qualifications
REQUIRED EDUCATION
- Bachelor’s degree required.
REQUIRED LICENSE/CERTIFICATIONS
- N/A
REQUIRED EXPERIENCE
- Minimum of 3 years of development and communications experience.
- Excellent written & verbal communication skills, and the ability to write in a clear and compelling style.
- Demonstrated ability to increase productivity and continuously improve methods and approaches.
- Ability to prioritize and lead multiple projects, activities, and actions with competing deadlines and levels of urgency.
- Self-motivated, accountable to goals, and willing to learn new techniques, ideas, and skills.
- Excellent personal organization, work planning, and time management skills.
- Desired computer skills include proficiency with Raiser’s Edge, Word Press, Mailchimp, Adobe Creative Suite, and Canva.
- Experience with public health or non-profit preferred.
WORK ENVIRONMENT
- This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties and responsibilities.
- Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
- Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds.
Salary : $60,000 - $83,000
