Mailroom/General Clerk III

• Proficiency with Microsoft Office suite and general computer operation is required.
• Must possess a valid state driver’s license.
• High School Diploma/GED or one (1) equivalent experience without a degree.
• Requires basic understanding of mailroom procedures and equipment.
• Must have basic typing and data entry skills.
• Position may require the ability to pass and maintain a Security Clearance.

• Assist supervisor with the tracking and ordering of supplies.
• Coordinate and discuss any contractual issues with the Supervisor.
• Receive and sort incoming and outgoing correspondence, mail, and packages for Marshall Space Flight Center (MSFC). Sorts and distributes to the proper locations.
• Receive, sort, process, and distribute incoming and outgoing interdepartmental mail for MSFC and provide document distribution support for center-wide personnel.
• Receive and sort outgoing U.S. mail, and process for delivery to U.S. Postal Service.
• Process all classes of mail including express mail or private carriers to ensure adherence to proper size, weight, package, postage, and other postal requirements.
• Receive and process incoming and outgoing certified, registered, express, and international mail and parcels according to postal regulations.
• Receive and sign special delivery mail and parcels according to postal regulations and notify customers items are available for pick up in the mailroom.
• Locate proper addresses and make corrections for mislabeled or misdirected mail, and forwards student mail.
• Scan and inspect all mail that physically fits through the Government-furnished x-ray equipment to identify any suspicious contents.
• Keep current and update Standard Distribution List (SDL) via MSFC Administrative Officers input.
• Keep current and update the Mail Stop Report, Contractor’s POC List, and contact the appropriate official to update NASA Mail Lockers.
• Maintain knowledge and proficiency for full compliance with USPS, NASA, and Company standards and procedures.
• Interact with all personnel at MSFC in a professional and courteous manner.

• Project Manager

• N/A

• Receive, prepare, sort and distribute mail in accordance with the Performance Work Statement (PWS).
• Operate mail metering equipment.
• Prepare documents and keep records in accordance with PWS.
• Performs mailroom operations in an effective, efficient and safe manner, in strict compliance with all safety and security regulations.
• Understand the proper way to use the X-ray machine.

• Arrive on time and ready to work assigned schedule.
• Provide high level of customer service to all patrons, coworkers, and other interested parties.

• Perform mailroom operations in accordance with (PWS) requirements and site-specific guidelines.
• Take direction, interact, and maintain open communication with supervisor/lead.
• Support the company vision, values, and quality program controls.

• Adequate hearing required for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and situations
• Ability to move safely in the work area.
• Ability to retrieve items from high and low areas
• Ability to perceive size, discrimination, temperature, shapes, and/or textures
• Physical stamina to work at least 8 hours per day.
• Physically able to lift boxes and packages weighing up to 70 pounds using proper equipment and lifting techniques.
• Work environment is both inside and outside company facility locations with a significant portion of time spent driving company vehicle(s) and working in all types of weather.
• Consistent sitting, walking, and carrying routing lifting up to 50 pounds, regular handling, grasping, kneeling and carrying and constant use of vision and mental alertness is required.
• Typical office environment with no unusual hazards, except for an x-ray machine for package scanning, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.

• Must be able to change routine in a positive manner.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict and make effective decisions even in emergency situations.
• Must be able to exercise good judgment to maintain a safe work environment.

• Other duties as assigned

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