Quality Control Inspector

CMPSFB03042025

JOB TITLE: Quality Control Inspector

Bargaining Unit Status: Non-Bargaining Unit

FULL-TIME (hours per week: 40) M-F 7:00AM-3:30PM

EDUCATIONAL QUALIFICATIONS:

High School diploma, GED or equivalent

EXPERIENCE QUALIFICATIONS:

• Knowledge of general quality control practices and procedures is preferred
• Must have a working knowledge of the requirements of Quality Assurance/Quality Control. .
• Must be Familiar and able to read Period Work Statement (PWS) and Statement of Work (SOW)
• At least one year of experience in quality control is preferred
  
  

OTHER QUALIFICATIONS:

• Must be authorized for coverage under agency insurance, have good driving record, valid driver’s license in state/territory of contract operation, and/or required level of personal auto insurance
• Must be able to satisfactorily complete a background check, per company requirements
• Must be able to obtain DOD security clearance at the Secret level
• Ability to communicate with tact and maintain confidentiality
• Adequate ability in communicating in spoken conversation – adequate volume speech
• Adequate ability in writing/reading/mathematics
• Ability to effectively build and maintain positive working relationships with management and peers
• Strong organizational, project planning, and quality control experience is preferred
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting and basic case file management
• Must be knowledgeable in Microsoft Word, Excel, and PowerPoint
  
  

IMMEDIATE SUPERVISOR:

Senior Quality Control Inspector and Quality Control Manager

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):

None

JOB RESPONSIBILITIES SUMMARY:

Supports the company quality control program by providing momentum for quality improvement through site inspections. Inspect facilities and document results for conformance/non-conformance to specifications as defined in the contract Statement of Work.

ESSENTIAL FUNCTIONS:

• Inspect a daily proportional amount of areas taken from a monthly schedule and document findings on inspection checklists
• Perform pre-occupancy and post-occupancy inspections as directed
• When performance discrepancies are found during inspections, the inspector will notify Supervisors and/or Crew Leaders/Lead Workers of performance necessary to bring performed work to Phoenix Service-established baseline quality standards
• Check on call-in/complaints as directed by the project management
• Re-inspection of areas as necessary to ensure contract compliance
• Annotate closed areas upon discovery and advise project management
• Perform QC administrative work including:
• QC Data entry/Data update
• QC summary reports production
• QC reports and correspondence filing and archiving
• Ensure proper safety, tasks, and inspection of assigned areas properly documented weekly
• Check to ensure all equipment and supplies are properly labeled if applicable to the contract
• Monitor employees for safe working practices and environmental compliance in their work areas and relay information to the project management team
  
  

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Ability to communicate by telephone, and emergency information systems
• Ability to be independently mobile on all surfaces and situations
• Ability to move safely about work area
• Ability to retrieve items from high and low areas
• Ability to perceive size, discrimination, temperature, shapes, and/or textures
• Physical stamina to work at least 8 hours per day
  
  

EMOTIONAL CAPACITIES:

• Must be able to change routine in a positive manner
• Must be able to follow through on assignments independently
• Must have good organizational skills
• Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time
• Must possess effective oral and written communication and interpersonal skills
• Must be able to maintain confidentiality
• Must have stable work behaviors
• Must have adequate individual coping skills
• Must be able to maintain good work attendance
• Must be able to resolve problems, handle conflict and make effective decision even in emergency situations.
• Must be able to exercise good judgment to maintain a safe work environment
  
  

NON-ESSENTIAL FUNCTIONS:

• Other duties as assigned
  
  

Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”

All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority or in another protected group. We are a Drug-Free Workplace.

Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.

Condition of employment may include compliance with infection prevention protocols recommended by CDC, OSHA, and other regulatory agencies.

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