What are the responsibilities and job description for the CRM Analyst position at Phoenix Marketing & Advertising Inc?
CRM (Customer Relationship Management) Analyst reqd for sales, mktg & advtg Co. to work in Cherry Valley, MA. Plays critical role in enhancing customer relationship mgmt by analyzing data, identifying trends, & providing actionable insights. Resp for optimizing CRM systems, processes, & workflows to drive organizational growth, improve customer satisfaction, & maximize operational efficiency. Monitors / reports on the co.’s inventory & contributes to efficient handling of the co.’s sales products & supplies. Maintains computerized d / base & develops comp prgms to improve tracking systems. Reqs an Associate’s Deg in IT, Comp Analytics, or equiv. & 2 yrs. relevant exp, incl exp working w / CRM s / ware, inventory mgmt s / ware & forecasting strategies; exp conducting tracking & data analysis; & versatile w / MSOffice tools & CRM. Mail resume to : T. Weed, Ops Mgr, Phoenix Marketing & Advertising, Inc., 64 Dewey St., Worcester,MA 01610.