What are the responsibilities and job description for the Technical Sales Specialist position at Phoenix Mecano Inc?

President / CEO Dr. Philip Brown : The secret to our success is our people and we are committed to the growth and development of the employees that work here.

Job Summary : The Technical Sales Specialist will build and maintain relationships with existing and new customers. The Technical Sales Specialist is a sales professional that works exclusively with specialized products.

Duties and Responsibilities

Must have extensive knowledge of manufacturing and our products to explain to clients the benefits of our services
Utilize technical expertise to be a resource for customers, offering in-depth product knowledge and support
Build and maintain relationships with customers, both existing and new
A top priority is responding to customer calls or emails as soon as possible
Generate and manage leads, engage with customers through social media (LinkedIn / Sales Navigator)
Work closely with Account Managers and Application Engineers to ensure successful execution of projects and customer satisfaction
Prepare cost estimates by studying all related customer documents, consulting with engineers, and other professional personnel
Solve problems, develop solutions and implement appropriate corrective measures for technical issues

A job is more than punching a clock. Stability, work-life balance, and growth are crucial. We understand that and we deliver it with 40 years of success, tuition assistance, ample paid time-off, and a culture that supports it all.

Open Monday through Friday only. We don't work weekends or evenings

9 paid holidays, 10 days of PTO, and 5 days of paid sick leave every year

Cigna medical, dental, and vision plans

401K plan with up to 5% company match

Voluntary life, AD&D for you and your family

Robust Employee Assistance Plan with Behavioral Health Services

Regular training opportunities and tuition assistance

Required skills and abilities :

Strong technical background required

Ability to work in fast paced environment, with a sense of urgency to meet deadlines

Flexible and reacts quickly to adapt to change

Must have experience in ERP and CRM systems (Microsoft Office Dynamics 365 a plus)

Excellent communication, negotiation and interpersonal skills

Strong conversational and persuasive skills required to develop win-win outcomes

Working knowledge of Microsoft Office Suite including Word, Excel, and Outlook

Knowledge of and ability to apply engineering methodologies to problems

Ability to engage customer directly in a technical manner

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Ability to take limited information (technical or otherwise) and develop out of the box solutions to meet customer expectations

Education and Experience

Bachelor's degree preferred in Engineering

5 years of experience in low volume, made to order manufacturing environment

Equivalent combination of education and experience in technical sales will be considered

Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Must be able to lift to 15 pounds at times

Occasional travel (up to 10%) to customers

This position is on-site in the office, five days a week.

Phoenix Mecano provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compensation details : 70000-70000 Yearly Salary

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Technical Sales Specialist

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