What are the responsibilities and job description for the Will Work Case Manager position at Phoenix Rescue Mission?
Description
WHO WILL LOVE THIS JOB
- A chameleon, you can adapt quickly to any situation and will maintain your composure in difficult circumstances.
- An efficient worker, you have top-notch organizational skills and can keep multiple plates spinning in the air.
- A highly empathetic person, you find joy in connecting with people and show compassion to them as they seek help.
- A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.
- Someone who loves challenges, who thrives in an environment where they motivate others.
YOUR TOP RESPONSIBILITIES
- You will be responsible for motivating and empowering people involved in our Will Work program towards self-sufficiency.
- You will assist homeless people in navigating the social service system to identify resources that will help end their homelessness.
- You will set goals and develop and individualized case plan with each outreach prospect.
- You will ensure that client information is entered timely and accurately across multiple databases.
- You will be determining eligibility for the Will Work program, and at times will also be delivering bans from the program.
- You will lead or participate in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.
Requirements
WHAT YOU SHOULD HAVE
- An ideal candidate will have a Bachelor’s Degree in Social Work, Sociology, Psychology, Counseling, or another social service field or 4 years of experience in case management, social work, or a similar setting, or a combination of education and experience. But it is not required.
- Certified in Peer Support, preferred.
- You have knowledge of the problems facing the street homeless population and an awareness of the resources that help people exit homelessness.
- You have knowledge of HMIS and the Coordinated Entry process.
- You have a high level of composure and can remain calm in stressful situations.
- You are discreet and understand the importance of keeping client information confidential.
- You have excellent communication skills.
- You are proficient in Microsoft Office apps.
- You have a solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
