Job Description
Title : Gaming Software Update Supervisor (Project Manager)
Location : Las Vegas, NV (hybrid remote)
Type : 12-18 month contract
We're looking to place an experienced individual to oversee multiple medium to large-scale projects, guiding cross-functional teams through all project phases, including design, build, testing, and go-live. You will ensure timely delivery of projects within established scope, schedule, and budget in a fast-paced casino gaming and IT environment.
Your role :
Project Planning & Execution :
- Develop and maintain detailed project management plans in alignment with established PM methodology.
- Oversee all project phases, from initiation through completion, ensuring timelines, budgets, and deliverables are met.
- Delegate tasks according to team members' skills and responsibilities, ensuring efficient workflow.
- Create required project documentation and artifacts.
- Adjust project schedules and objectives as necessary to meet evolving business needs or financial adjustments.
Stakeholder & Team Collaboration :
Act as the main liaison among internal departments (operations, compliance, IT) and external vendors to align project objectives.Facilitate stakeholder communication, keeping goals, updates, risks, and team actions in sync.Lead project meetings, resolve conflicts, and build productive relationships with sponsors and project teams.Risk, Issue, and Compliance Management :
Identify, assess, and address risks and issues to maintain compliance with gaming regulations and industry standards.Develop and maintain logs for risks, issues, decisions, and actions (RIDA).Collaborate closely with legal and compliance teams to ensure adherence to regulatory requirements.Negotiate and resolve conflicts or issues that may impact project progression.Systems Integration & Quality Assurance :
Oversee the integration of IT systems with operations to ensure functionality, regulatory compliance, and security standards.Lead system testing to ensure quality standards are met before deployment.Coordinate system handovers and ensure end-user readiness through effective training and support.Budget & Resource Management :
Manage project budgets, tracking expenditures against forecasts, and adjust as needed to meet financial goals.Develop resource budget requests and oversee vendor contracts, staffing requirements, and team allocation.Continuously monitor resources and perform quality reviews, escalating issues related to scope, budget, or timeline as necessary.Reporting & Performance Monitoring :
Monitor project progress, identify risks early, and implement recovery plans as needed.Prepare and deliver regular status reports to management and stakeholders covering scope, milestones, budget, risks, and critical issues.Ensure successful project completion and stakeholder satisfaction.Leadership & Continuous Improvement :
Lead and motivate project teams to foster a collaborative and productive environment.Conduct post-project reviews to capture lessons learned and pinpoint areas for future improvement.Leverage past project experience to anticipate challenges and foster innovation.What you've got :
Minimum of 5 years in project management, with at least 3 years in the casino gaming industry and 4 years managing IT projects.Strong understanding of casino gaming systems and IT infrastructure, covering Slot management systems, Cage operations, Table game systems, payment processing, loyalty programs, and online gaming platforms.Proven track record of managing large-scale upgrades of casino and gaming systems (e.g., Slot management, Loyalty, Progressive systems) across an enterprise and managing multiple projects concurrently.PMP certification or equivalent industry recognized certification preferred.Technical Skills : Proficiency with project management tools like MS Project and familiarity with Agile and Waterfall methodologies.Leadership, negotiation, and mediation expertise.Budget management, risk mitigation, and team leadership skills.Analytical and creative problem-solving abilities.Strong planning, organizational, and time management skills.Effective collaboration across organizational levels.Ability to secure cooperation from management, clients, and departments.Adaptability to evolving priorities and demands.Comfort working through ambiguity.Proficiency in written and verbal communication.Preferred :
Bachelor's degree in IT or related field, or equivalent experience.Compliance Knowledge : Familiarity with gaming regulatory compliance and Gaming Control Board regulations.To find more great tech-centric jobs, please visit www.phoenixstaff.com.
