What are the responsibilities and job description for the Account Manager position at Phoenix Steel Service Inc?
Job Description
Job Description
Description : Who We Are
Phoenix Steel Service, Inc. is committed to increasing market share by providing service, quality, delivery and pricing that meets or exceeds out customers’ expectations. Phoenix Steel Service, Inc. will adapt to the changing marketplace through the continuous improvement of our quality system and organization. Phoenix Steel Service, Inc. is committed to satisfying all applicable requirements. By achieving this, Phoenix Steel Service, Inc. will be the supplier that represents the best overall value to our customers.
Phoenix Steel Service, Inc. will operate in a safe and responsible manner, which respects the environment and the health and safety of our employees, customers and communities in which we operate. We are guided to meet all customer specific requirements and will not compromise our quality, health or safety values for profit or production.
What You Will Do / Need ( Job Summary) :
This position is responsible for supporting Account Executives by timely and accurately servicing their customers.
Responsibilities (Essential Duties and Responsibilities)
- Position is responsible for working directly with their Account Executive in support of all customer requirements, with the expectation that Phoenix Steel fulfills its mission of providing “Steel Done Right”. These responsibilities include :
o Entering sales orders into MIS in a timely fashion;
o Maintain accuracy of sales order dates and quantities to effectively drive our shipping schedule;
o Maintain accuracy of sales order prices and freight terms to ensure accurate invoicing;
o Maintain customer blankets, forecasts and releases
o Using the expedite system to ensure hot orders are communicated and handled appropriately
o Monitoring inventory positions on customer accounts and advising any material requirements
o Accurately creating work orders for in-house and outside processing
o Selecting material to efficiently mult out orders while ensure material meets customer specifications
o Tracking purchase orders against customer due dates to ensure material is received and processed in time to meet customer expectations
o Finished goods inventory levels are held to under two months of supply.
o Finished goods ship within sixty days of their projected ship date
o Older inventory is shipped before newer inventory
Requirements :
