What are the responsibilities and job description for the Customer Service Associate position at Phone Repair Zone?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a commitment to providing exceptional client services. This role involves engaging with customers, addressing their inquiries, and ensuring a positive experience through effective problem-solving and support.
Duties
- Provide outstanding customer service by responding to inquiries via phone, email.
- Conduct outbound calling to follow up on customer requests and ensure satisfaction.
- Accurately enter data into our computer systems while maintaining attention to detail
- Qualifications
- Proven experience in customer service or a related field is preferred.
- Strong data entry skills with proficiency in typing and computer use.
- Excellent verbal and written communication skills in English & Spanish .
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- Join us as we strive to deliver exceptional service to our clients while fostering a supportive work environment for our employees.
Tipo de puesto: Medio tiempo
Sueldo: $12.00 - $14.00 la hora
Language:
- Spanish (Required)
Ability to Commute:
- Durham, NC 27704 (Required)
Lugar de trabajo: Empleo presencial
Salary : $12 - $14