Demo

Repair Technician

Phone Wiz
Baton Rouge, LA Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/25/2025

Job Summary:
We are seeking a skilled Repair Technician to join our team. The ideal candidate will have experience in diagnosing and repairing electronic equipment.

Responsibilities:
Resolve customer issues by troubleshooting and repairing their electronic devices and sell personalized product solutions, all while delivering world class customer service

Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction

Provide recommendations for problem resolution

Explain complex technical issues to customers in a non-technical, simple to understand manner

Provide repair and replacement estimates to customers

Ensure that all repairs meet or exceed PhoneWiz quality standards

Greet customers in a friendly manner and maintain a positive work environment

Answer phone calls to the store with a professional, courteous and friendly demeanor

Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations

Keep track of all devices and inventory while safeguarding all store stock

Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

Maintain the cleanliness and professional appearance of the store

Requirements:
- Proven experience as a Repair Technician or similar role
- Proficiency in using tools and diagnostic equipment
- Knowledge of electronic systems and components
- Strong problem-solving skills
- Ability to work independently and in a team environment
- Excellent communication skills

What You'll do

Resolve customer issues by troubleshooting and repairing their electronic devices and sell personalized product solutions, all while delivering world class customer service.

You are a good fit if you have

  • High School diploma or equivalent
  • Six months experience with product service support or electronics troubleshooting
  • Basic Qualifications
  • Outstanding customer service skills
  • Excellent technical, problem solving, and analytical skills
  • Exceptional organizational skills
  • Strong written and oral communication skills
  • Proficient in Microsoft Office
  • Work well in team environment
  • Ability to work flexible hours, including weekends and holidays
  • High school diploma or GED
  • Preferred Qualifications
  • A Certification
  • Apple Certified Macintosh Technician (ACMT)
  • Experience repairing electronics, smartphones, PC/MACs, and game consoles
  • Technical degree or certification in Electronics or Consumer Electronics
  • Previous experience working at retail electronics store

Job Type: Full-time

Pay: $17.44 - $19.94 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance

Schedule:

  • 10 hour shift
  • 8 hour shift

Work Location: In person

Salary : $17 - $20

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Repair Technician?

Sign up to receive alerts about other jobs on the Repair Technician career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$53,290 - $69,188
Income Estimation: 
$61,853 - $80,766
Income Estimation: 
$53,290 - $69,188
Income Estimation: 
$61,853 - $80,766
Income Estimation: 
$61,853 - $80,766
Income Estimation: 
$72,186 - $96,449
Income Estimation: 
$59,230 - $80,236
Income Estimation: 
$72,742 - $95,551
Income Estimation: 
$59,092 - $82,272
Income Estimation: 
$72,742 - $95,551
Income Estimation: 
$83,910 - $111,089
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Phone Wiz

Phone Wiz
Hired Organization Address Baton Rouge, LA Full Time
Job Summary We are seeking a Retail Sales Associate to join our team. The ideal candidate will be responsible for assist...

Not the job you're looking for? Here are some other Repair Technician jobs in the Baton Rouge, LA area that may be a better fit.

Alloy Wheel Repair Technician

Premier Alloy Wheel Repair, Baton Rouge, LA

Automotive Technician

Sonny's Auto Repair, Baker, LA

AI Assistant is available now!

Feel free to start your new journey!