What are the responsibilities and job description for the Logistics Coordinator position at Photobooth Supply Co?
What does Photobooth Supply Co do? Our team empowers aspiring entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We've already helped transform the lives of thousands of customers worldwide and we're so excited for what's to come next!
PBSCO is looking for an organized and proactive team member to join our Supply Chain and Logistics team. In this role, you'll play a key part in ensuring smooth and efficient operations-from processing and shipping orders to coordinating with third-party partners and resolving customer inquiries. If you love working with data, enjoy hands-on tasks, and have a knack for keeping things running seamlessly, this could be the perfect opportunity for you.
Order Processing
Split and tag orders, cancelling digital orders and manually addressing non-shippable orders
Set up shipping and dimensions data utilizing existing presets
Input data regarding product warranties
Communicate relevant orders to third parties, creating packaging slips for third party fulfillment and tracking updates
Order Fulfillment
Communicating with shipping partners via phone and e-mail to resolve customer issues
Enter product serial numbers from incoming inventory
Assemble and fulfill repair kits and fulfill other HQ-based inventory
Send incoming customer orders to third party manufacturing and fulfillment partners
Manage ongoing data entry tasks including data for forecasting and backlog
Administrative Support
Contact customers whose orders have been flagged as fraudulent, alerting internal team
Partner with Controller on tracking and auditing sales tax for customer orders
Filing paperwork and shredding documents that have surpassed retention requirements
Assist with office upkeep, including basic organization and trash removal
Requirements
Two years of experience in a similar role with multi-national manufacturing
Comfortable reading and manipulating data in spreadsheets
Ability to lift up to 100lbs and stand for 1-2 hours
Demonstrated knowledge and skill within systems such as Shopify, ShipStation, and MRPEasy
High attention to detail, especially in entering long number strings and identifying errors in numeric data
Confident in communicating clearly and respectfully with vendors as well as with frustrated or upset individuals
Benefits
Pay Range : $21.50-$26.50 per hour
Join a diverse and boutique team of 65 driven individuals spread across 16 states and 9 countries
Be part of a fast growing company filled with career growth opportunities
Collaborate with a team of dynamic, passionate, and fun individuals in a supportive and creative environment
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