What are the responsibilities and job description for the Part Time Night Shift Front Desk Concierge position at Php Management?

Job Type

Part-time

Description

Job Summary

As a Front Desk Concierge, you will play a pivotal role in curating unforgettable experiences for our residents and guests. You will not only welcome residents but also ensure that every interaction reflects warmth, hospitality, and security . This position requires a professional, attentive individual committed to maintaining the safety and security of our residents and property while delivering exceptional customer service.

Key Responsibilities

Monitoring front desk operations during evening hours, 11pm to 7 : 30am
Patrolling the building, including stairwells, several times per night
Ensuring sliding doors are securely locked when leaving the post to patrol
Granting access exclusively to residents and their approved guests
Escorting unauthorized individuals from the premises and contacting law enforcement if necessary
Greeting residents and guests with enthusiasm, providing verbal instructions, and enforcing community rules as needed
Handling customer inquiries, minor complaints, and suggestions with professionalism and composure
Responding promptly to unusual situations, maintaining a calm and professional demeanor in high-pressure scenarios
Contributing to a team-oriented environment that prioritizes safety and resident satisfaction
Engaging in physical tasks, including equipment movement and regular patrols of the premises
Placing delivered packages into the locker system in the lobby
Performing multiple tasks simultaneously, including managing checklists and following daily operational procedures

Requirements

Qualifications :

Must be at least 18 years of age.

Strong communication skills, with the ability to make quick decisions and adhere to safety practices.

Flexibility to work variable schedules, including weekends and overnight shifts.

Education and Experience :

High School Diploma or equivalent

Proficiency in Microsoft Office Suite

Strong problem-solving and critical thinking abilities.

Positive attitude with a capacity to remain flexible and patient.

Excellent organizational and multitasking skills.

Strong attention to detail and commitment to security protocols

Excellent verbal and written communication plus interpersonal skills

Ability to remain calm and professional in high-pressure situations

Prior experience in concierge, security, or hospitality roles preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standing and Walking : Must be able to stand and walk for extended periods throughout the shift to greet residents and conduct patrols of the property.

Sitting : Ability to sit for prolonged periods at the front desk while attending to inquiries and monitoring the area.

Lifting and Carrying : Capable of lifting and carrying items weighing up to 25 pounds, such as office supplies, packages, or equipment.

Manual Dexterity : Proficient use of hands and fingers for tasks such as typing, operating office equipment, and performing administrative duties.

Visual Acuity : Ability to see and observe residents and guests, monitor security cameras, and read documents and instructions.

Hearing : Must be able to hear and respond to residents and guests, as well as respond to alarms and other auditory signals.

Communication : Ability to communicate effectively, both verbally and in writing, with residents, guests, and team members.

Emergency Response : Capacity to respond quickly and efficiently to emergency situations, which may involve physical activity, including running or lifting.

Join our team and be a crucial part of creating a secure, welcoming and vibrant community! Your dedication and positive approach will contribute to the exceptional experience of our residents and guests.

Equal Opportunity Employer

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We celebrate the unique backgrounds, perspectives, and talents of all employees, creating an environment where everyone feels valued, respected, and empowered. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by applicable laws and regulations. We comply with all federal, state, and local laws governing nondiscrimination in employment.

Salary Description

17.00 an hour

Salary : $17

Apply for this job

Receive alerts for other Part Time Night Shift Front Desk Concierge job openings

Part Time Night Shift Front Desk Concierge

What are the responsibilities and job description for the Part Time Night Shift Front Desk Concierge position at Php Management?

What is the career path for a Part Time Night Shift Front Desk Concierge?

Job openings at Php Management

Not the job you're looking for? Here are some other Part Time Night Shift Front Desk Concierge jobs in the Petersburg, FL area that may be a better fit.

We don't have any other Part Time Night Shift Front Desk Concierge jobs in the Petersburg, FL area right now.

AI Assistant is available now!