eClinicalWorks Cosmetic Administrator- Fremont, CA

Hours and Pay:

3 days per week, 8 hour days. $26-$29/hr

Job Summary:

We are seeking a detail-oriented and proactive eClinicalWorks (eCW) Cosmetic Administrator to oversee and manage the efficient operation of our cosmetic services within the eClinicalWorks platform. This role will ensure accurate patient records, optimize billing processes, and troubleshoot outstanding bill payments. The ideal candidate will combine a deep understanding of eClinicalWorks software with strong problem-solving and communication skills to enhance our operational efficiency.

The ideal candidate will be a fast learner with a strong work ethic, an eagerness to expand their skill set, and the ability to manage multiple projects independently while maintaining a high level of attention to detail.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation.

 eClinicalWorks Administration:

• Maintain and update patient records specific to cosmetic services within the eClinicalWorks platform.
• Configure and manage cosmetic procedure templates, billing codes, and workflows in eClinicalWorks.
• Train staff on using eClinicalWorks efficiently for scheduling, documentation, and billing related to cosmetic services.
• eClinicalWorks Referred

Billing Management:

• Ensure all cosmetic services are billed accurately and promptly within eClinicalWorks.
• Review claims for completeness, identify errors, and submit corrections to avoid rejections.
• Collaborate with insurance companies and patients to verify coverage and handle billing inquiries.

Payment Resolution:

• Investigate unpaid bills for cosmetic services and identify the root causes of delays or denials.
• Communicate with payers (insurance companies, patients, or other parties) to resolve outstanding issues and secure payment.
• Keep a log of reasons for unpaid bills, analyze trends, and recommend solutions to reduce payment delays.

Operational Support:

• Liaise with the finance and administrative teams to ensure alignment on billing and collections processes.
• Stay updated on eClinicalWorks updates and cosmetic billing regulations to ensure compliance and efficiency.
• Provide weekly reports on unpaid bills and progress on resolution efforts.

Experience, Knowledge & Skills:

• Proven experience with eClinicalWorks (eCW) software, particularly in managing billing and patient workflows.
• Familiarity with medical billing and coding practices; certification in medical billing is a plus.
• Strong analytical and problem-solving skills to identify and resolve payment issues.
• Excellent communication skills for engaging with insurance companies, patients, and internal teams.
• High attention to detail with the ability to multitask in a fast-paced environment.

• Experience in cosmetic or elective procedure billing and administration.
• Knowledge of insurance claims processes and common reasons for denials.
• Prior experience in healthcare administration or revenue cycle management role.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

 Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

Salary : $26 - $29