What are the responsibilities and job description for the Patient Scheduler - Dermatology / MOHS Team - (Swansea, MA & Providence, RI) position at PhyNet Dermatology LLC?
Position Summary :
The Mohs Scheduler with SkinPros plays a pivotal role in supporting Mohs Surgeons by overseeing administrative tasks essential to patient scheduling, communication, and follow-up care. This position demands a detail-oriented professional with exceptional organizational and communication skills to ensure seamless coordination and delivery of patient care.
Full Time Position : Weekly Schedule
Monday & Tuesday : 6 : 15 AM - 3 PM in Swansea, MA
Wednesday & Thursday : 7 : 30 AM - 4 PM in Providence, RI
Friday (partial day) - Either 7 : 15 AM - Noon in Providence OR 7 : 15 AM - 2 PM in Newport (2 x month)
Compensation : Hourly rate between $21-$23 (based on experience) plus comprehensive benefits package
Essential Functions :
To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations :
- Conduct post-operative follow-up calls to assess patient recovery, addressing concerns such as pain, bleeding, or bandage-related issues.
- Coordinate and confirm surgical appointments, maintaining a surgical cancellation list for efficient scheduling adjustments.
- Organize and maintain accurate surgical paper charts (Mohs maps) on a weekly basis, ensuring all preparations are completed prior to surgeries.
- Prepare comprehensive documentation for surgical phone consultations and coordinate related communications.
- Monitor patients on anticoagulants, such as Coumadin, to ensure appropriate INR levels are maintained for surgical safety.
- Oversee the management of tasks within the Electronic Medical Assistant (EMA) system to streamline workflow.
- Serve as the liaison for intra-team communications, coordinating patient calls and scheduling within the Mohs department.
- Communicate with plastic surgeons regarding patient scheduling and follow-up appointments as needed.
- Maintain the Pathology Log, ensuring accurate documentation of follow-up actions, treatment plans, and prescription entries.
- Keep culture logs up to date in compliance with established protocols.
- Respond to voicemail messages for the Mohs department promptly and professionally.
Knowledge, Skills, & Abilities :
This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.
Physical and Mental Demands :
The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities :
Note :
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.
Salary : $21 - $23
