Medical Front Desk Specialist

Medical Font Desk Specialist Job Duties Include, But Not Limited To…

We are looking for an organized, positive, outgoing, personable front desk specialist for a full-time position in our outpatient rehabilitation, pain management, and sports medicine clinic.

• Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office
• Register new patients and update medical records as necessary.
• Answer patient questions and provide assistance and directions when necessary
• Answer phone calls using a multiple phone line system
• Process paperwork including referrals, authorizations, verification of insurance
• Respond to emails and mailed correspondents
• Utilize our medical office software to schedule new and follow-up appointments for patients
• Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
• Process invoices and patient payments in the office
• Process medical records request
• Process final narrative reports
• Maintain confidentiality of all patient records
• Maintain end-of-the-month reports
• Manage inventory of necessary office supplies and coordinate reordering
• Ensure that the waiting room environment remains quiet, calm, and welcoming
• Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner

Medical Front Desk Specialist Performance Requirements and Qualifications

• Excellent phone communication skills are a MUST
• 1 years of experience working in a medical environment or in a relevant role
• Friendly and compassionate disposition
• Excellent organizational and time management skills
• Strong interpersonal and oral communication skills
• Ability to work independently and as part of a team
• Dedication to maintaining the confidentiality of all patient records
• Completes tasks in a timely manner
• Multitask and very flexible
• Solid written and telephone communication skills
• Prioritizes work activities in the order of importance
• Bi-lingual a Plus
• E-clinical Works EMR (ECW) a PLUS

Medical Front Desk Specialist Educational Requirements

• High school diploma or equivalent
• 2 years of experience working in a medical environment or in a relevant role
• Knowledge of significant Insurance types and corresponding benefits, including personal injury and referral processes.
• Knowledge of HIPAA and OSHA regulations
• Knowledge of Medical terminology written and verbal a PLUS
• E-clinical Works EMR (EWC) a PLUS

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid orientation
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Pain Medicine
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Medical office: 1 year (Required)

Work Location: In person

Salary : $16 - $17