What are the responsibilities and job description for the Front Office Coordinator position at Physical Therapy 180?
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JOB DESCRIPTION:
Physical Therapy 180 is looking for an outgoing, and detail-oriented individual that can demonstrate multitasking effectively. The Front Office Coordinator will serve as the first impression for our patients and assist in managing business operations. We are looking for an individual that seeks to grow professionally with the potential to add additional administrative responsibilities. If you’re ready to grow as a professional and work in a fun and fast-paced environment, please reply to this job post. We’re excited to meet you!
Check out our new website for more information on PT180: https://boisept180.com/
Specific responsibilities include scheduling patients, managing incoming calls and referrals, caseload management, managing insurance verification and authorization and supporting our Physical Therapists in carrying out exceptional care.
RESPONSIBILITIES:
- Greet and assist patients in a professional and friendly manner
- Maintain a clean and organized front office area to create a welcoming environment
- Manage incoming calls
- Perform data entry tasks accurately and efficiently, maintaining up-to-date patient records
- Communicate with physician offices, case managers, and insurance adjusters
- Utilize Heno EMR system to over see scheduling and caseload management
- Oversee insurance verification and authorization
- Perform cleaning and laundry duties
- Willingness to grow and take on additional responsibilities
EXPERIENCE:
- Previous experience in a healthcare setting is required
- Familiarity with health insurance, insurance verification, and insurance authorization
- Proficiency in computer literacy and familiarity with EMR systems.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Strong attention to detail.
- Exceptional communication skills, including the ability to effectively communicate over the phone and in-person in a professional manner
- Ability to work independently as well as collaboratively within a team environment.
- Growth mindset and willingness to take initiative
PHYSICAL REQUIREMENTS:
- Prolonged periods sitting at a desk and working on a computer and phone
- Must be able to lift 20 pounds occasionally
Job Type: Full-time
Pay: $35,000
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Boise, ID 83703 (Required)
Work Location: In person
Salary : $35,000