Front Desk Receptionist

Key Responsibilities:

• Greet patients with a warm and welcoming demeanor, ensuring a positive first impression.
• Schedule appointments, manage calendars, and coordinate patient flow to optimize clinic efficiency.
• Collect patient information, insurance details, and update electronic health records accurately.
• Answer phone calls, address inquiries, scheduling appointments, and provide general information.
• Verify insurance coverage plan and assist patients in understanding billing and payment processes.
• Maintain a tidy and organized reception area, ensuring a comfortable environment for patients.
• Collaborate with medical staff and assist in administrative tasks to support smooth clinic operations.
• Follow privacy and security guidelines when handling patient information.

Qualifications:

• Previous experience as a medical receptionist or in a customer service role is preferred.
• Strong communication skills, both verbal and written, with a friendly and professional demeanor.
• Proficiency in using computer software for scheduling, record-keeping, and electronic health records.
• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
• Attention to detail and accuracy when handling patient information.
• Empathetic and patient-focused approach to interacting with patients and their families.
• Familiarity with medical terminology and office procedures is a plus.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Medical Specialty:

• Physical & Rehabilitation Medicine

Language:

• Spanish / Russian (Required)

Ability to Commute:

• Brooklyn, NY 11212 (Required)

Work Location: In person

Salary : $17 - $19