Billing Specialist

Job Description

Job Description

Company Description

Over the last ten years, Physical Therapy Solutions has served the greater Richmond area's Physical Therapy needs, focusing on putting our patient’s needs first. With three locations, Richmond, Glen Allen, and Mechanicsville, our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We combine compassionate effort with the best technology to ensure the best results in the shortest possible time for our patients.

We take pride in our partnership with Richmond Ballet, meeting the needs of the company dancers, including on-site care for each performance. Our Richmond Physical Therapy clinic is located inside the Richmond Ballet building on Canal Street. Our downtown location serves the heart of Richmond, with availability to meet the needs of those working downtown.

Job Description

We seek a vital  Billing Specialist  to join our clinical office team. You thrive in a fast-paced environment. In this position, you will follow up on aged accounts receivable to help ensure the continuity of cash flow and secure the resolution of account balances. You are knowledgeable about government, commercial, and managed care reimbursement guidelines. Your responsibilities may include reviewing potential patients' medical histories, verifying information provided by their referring physicians and insurance coverage, and monitoring the schedule for our add-on patients.

Responsibilities :

• Review the patient's medical history and insurance coverage for approval
• Contact referring physicians for additional information as needed
• Performs audits of patient accounts to ensure accuracy and timely payment.
• Evaluates patient accounts to determine appropriate responsibility.
• Contact patients regarding delinquent accounts and arrange mutually acceptable payment.
• Receives and resolves patient billing complaints and questions.
• Review credit balance reports for the correct recipient of the refund.
• Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.
• Identifies problems on accounts and follows through to the conclusion.
• Makes appropriate financial arrangements for payment of patient accounts; follows up to determine if payment arrangements are being met; contacts patients to resolve problems; responds to correspondence or telephone calls from patients about accounts.
• Works with provided aging to monitor patient account aging and follow up appropriately.
• Update / research returned mail addresses.

Qualifications

Additional Information

Benefits :