What are the responsibilities and job description for the Director of Operations position at Physician Care Solutions?
Overview
Elenchos Health is a leading provider of chronic care management solutions, specializing in integrating behavioral health with physical health to enhance patient outcomes. Our proprietary technology and services focus on high-risk, high-cost populations, enabling healthcare providers to engage proactively with their patients and optimize both patient and practice outcomes.
We are seeking a Director of Operations to lead and optimize our operational processes, ensuring the seamless delivery of our integrated care management services. This role is pivotal in advancing our mission to improve patient health, quality of life, and cost of care through innovative solutions.
Responsibilities
- Operational Leadership: Develop and implement strategies that enhance the efficiency and effectiveness of our integrated care management services.
- Process Optimization: Analyze and refine workflows to ensure seamless coordination between behavioral and physical health services, improving patient engagement and outcomes.
- Regulatory Compliance: Ensure all operational activities comply with healthcare regulations, including Medicare guidelines and HIPAA standards.
- Technology Integration: Oversee the implementation of technology solutions that support our proprietary care management platform, enhancing service delivery and scalability.
- Team Leadership: Lead and mentor cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
- Performance Metrics: Establish and monitor key performance indicators to assess operational success and identify areas for improvement.
- Vendor & Partner Management: Manage relationships with third-party vendors and partners, ensuring alignment with organizational goals and service quality standards.
- Budget Management: Oversee operational budgets, ensuring efficient resource allocation while maintaining high standards of patient care.
What We’re Looking For:
- Experience: Operations management experience with experience in a leadership role. Experience in chronic care management, telehealth, or healthcare operations is strongly preferred.
- Leadership: Proven ability to build and manage high-performing teams in a dynamic environment.
- Knowledge: Deep understanding of chronic care management practices, including the integration of behavioral and physical health services.
- Analytical Skills: Strong data-driven decision-making abilities with a focus on process improvement and efficiency.
- Tech-Savvy: Familiarity with healthcare technology platforms and telehealth tools.
- Communication: Exceptional written and verbal communication skills, with the ability to collaborate effectively across all levels of the organization.
- Education: Bachelor’s degree in business, healthcare administration, or a related field. A master’s degree (MBA, MHA, or equivalent) is preferred.
Why Join Us?
- Be part of an innovative company leading the integration of behavioral and physical health in chronic care management.
- Contribute to a mission-driven organization dedicated to improving patient health outcomes and quality of life.
- Work in a collaborative and inclusive environment that values professional growth and development.
- Receive a competitive compensation package, including comprehensive benefits.
- Enjoy flexible work options, including remote work opportunities.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- Do you have any healthcare management experience?
Work Location: Hybrid remote in Troy, MI 48084