What are the responsibilities and job description for the Payment Research Rep - REMOTE position at Physician Practice Support?
(Full Time, Remote)
Monitors and matches unpostables to the appropriate charge, initiate refunds or determines payment allocation.
Required:
- 3 years of experience with insurance billing, A/R and account follow up procedures
- Must be able to read an EOB (Explanation of Benefits)
- Strong computer skills including but not limited to; Microsoft Excel and any practice management systems.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.
- Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Education: High school diploma or general education degree (GED) or equivalent combination of education and experience.
Preferred:
- Insurance payment posting/payment allocation experience is preferred.
About the opportunity:
- Analyzes unpostables to determine where payment should be posted or if a refund is needed
- Analyzes and accurately matches bank deposit to billing system deposits
- Prepares and submits a detailed log with deposit reconciliations to CFOs each month for legacy payments.
- Researches outstanding deposits
- Posts payments to practice management system
- Other duties may be assigned.
- This is a remote position
Competencies:
- Analytical - Collects and researches data; Uses intuition and experience to complement data
- Customer Service - Responds promptly to customer needs
- Interpersonal Skills - Maintains confidentiality of all patient information and company documents
- Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions
- Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information
- Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position
- Quality - Demonstrates accuracy and thoroughness
- Quantity - Meets productivity standards
- Adaptability - Adapts to changes in the work environment
- Attendance/Punctuality - Is consistently at work and on time
We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
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