What are the responsibilities and job description for the Receptionist - Urology position at Physicians Clinic of Iowa?
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The Physicians' Clinic of Iowa is seeking full time Receptionist to join our growing medical practice and team of dedicated medical professionals in the Department of Urology.
In addition to performing basic clerical duties, other responsibilities include, but are not limited to:
- Greet patients in a pleasant, prompt and helpful manner
- Check patients out from their appointment and schedule any future needed appointments.
- Answer phones, answer general patient questions, and collect co-pays if not captured at check in.
- Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic medical record system.
- Schedule, reschedule or cancel appointments as requested by referring providers or patients
The successful candidate will have the ability to multi-task, maintain patient confidentiality, and demonstrate a high level of professionalism, at all times. The qualified individual will be patient focused, possess excellent communication skills, and work well with team members.
Must also have a high level of comfort and become proficient in utilizing computer systems including electronic medical record systems. Previous experience using electronic medical software, appointment scheduling, and insurance background preferred.
We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program.
PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco and drug free workplace.
