What are the responsibilities and job description for the Population Health Care Coordinator position at Physicians East?
Job Description
Job Title: Population Health Care Coordinator
Department: Corporate Clinical Services
FLSA Status: Non-exempt
We are looking for an exceptional Population Health Care Coordinator to join our family!
Physicians East, PA is a multi-specialty, multi-campus group based out of Greenville, NC offering a wide range of specialties. In addition to primary care the practice offers pulmonary and critical care medicine, rheumatology, dermatology, oncology, endocrinology, cardiology, obstetrics and gynecology, gastroenterology, surgery, urology, and urgent care. Our 102 providers and over 600 employees provide services for thousands of patients in a 29-county region. Our specialists are on staff at ECU Health, a 900 bed, level one trauma center and the primary teaching hospital for the East Carolina University Brody School of Medicine (ECU-BSOM).
Located in the coastal plain area, only one hour from the Atlantic Ocean, Greenville is the vital center of business, industry, culture, education, and health care for eastern North Carolina. Its incomparable quality of life, the hospitality of its people, its modern outlook and interstate accessibility has contributed to the city's rapid growth. It has become a premier location to raise a family and enjoy a high quality of life. The mild climate and access to rivers and the ocean allows its residents to enjoy water sports, golf, tennis, and other sports, outside year-round.
Some of the outstanding benefits you will enjoy at Physicians East!
- Comprehensive Medical and Prescription Drug Plan
- Reduced co-pays when utilizing Physicians East Medical Providers!
- Convenient onsite employee pharmacy that offers reduced co-pays!
- Dental insurance
- Vision insurance
- Critical illness, and other supplemental insurance plans available with payroll deduction!
- Employee assistance program at no cost to employee and covered dependents!
- Life insurance provided at no cost to the employee with options to purchase additional protection for you and your family!
- 401(k) with generous company matching contributions!
- Profit Sharing Program!
- Flex Spending program!
- Company Paid Short Term Disability Insurance*
- Company Paid Long Term Disability Insurance
- Generous PTO accrual that starts on your first day!
- 8 paid holidays in addition to accrued PTO!
- Convenient parking onsite and close to where you work!
- Employee Discounts Programs to save you money!
- Banking and Mortgage discount programs to help you with home ownership!
About us
Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.
Location & commitments
Full Time and Part Time roles based at our Greenville location, Monday-Friday, 7:30a.m. – 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.
Supervision Received: Reports to Population Health Supervisor; Operations or Clinical Manager; Chief Operations Officer.
Supervision Exercised: None.
Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids.
Typical Working Conditions:
Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.
About the role
Physicians East participates in a clinically integrated network and population health services organization. The mission of this team is to transform healthcare delivery by offering patient-centered solutions to populations covered under alternative payment models. Joining this team means you will work closely with providers, practices, payers, business leaders, and community partners to improve the quality and accessibility of care while lowering the cost of care for patients, payers, and businesses. We are a growing team looking for top talent to help us with creative solutions that improve patient care and help make healthcare more affordable.
Summary:
The Population Health Care Coordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED utilization, and PMPM costs) and other organizational mandates as designated. Responsible for patient outreach and care coordination in the ambulatory practice setting. Identifies barriers to care plan compliance and provides appropriate education and resources. Works collaboratively with the care team to achieve high-quality, low-cost outcomes for patient populations. Consistently achieves established productivity targets.
