What are the responsibilities and job description for the Senior Manual Tester position at Physicians Mutual?
Physicians Mutual is looking for a Senior Manual Tester to join our growing Enterprise Technology Group! In this role, you’ll be instrumental in ensuring the quality and reliability of our software systems that support key business functions. Working closely with developers, Product Owners, and stakeholders, you’ll design, execute, and improve testing processes—all within an Agile environment focused on continuous improvement and customer impact.
Responsibilities:
- Design and implement comprehensive test strategies and test plans for enterprise-level systems
- Write and execute manual test cases, scripts, and procedures
- Identify, document, and track defects and work with teams to resolve them
- Perform functional, regression, smoke, and API testing
- Participate in Agile ceremonies and collaborate across departments
- Serve as a subject matter expert on insurance systems and help improve business processes
- Mentor and coach team members, promoting best practices in testing
Requirements:
- 3–4 years of hands-on manual software testing experience
- Experience working in Agile (Scrum, Kanban) environments
- Familiarity with policy administration systems or insurance systems
- Proficient with test management tools and API testing (SoapUI) and SQL
- Exceptional communication skills (verbal & written)
- Strong analytical and problem-solving skills
- ISTQB or similar quality assurance certification a plus
About us:
Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.
The Physicians Mutual family includes Physicians Mutual, Physicians Life and Physicians Select Insurance Companies. The family of companies provide health, life and retirement products, including Medicare Supplement, dental, life and supplemental health insurance, coverage for funeral pre-planning along with pet insurance for dogs and cats.
Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.
But the achievement we’re most proud of? We have a 95% customer approval rating — a true sign of a company dedicated to embodying its vision.
