FRONT DESK RECEPTIONIST(SPANISH SPEAKING) PHYSIUS PHYSICAL THERAPY AND WELLNESS

Overview
At Physius Physical Therapy and Wellness, we are committed to providing exceptional care in a friendly and supportive environment. We are currently seeking a Front Dest Receptionist who is bilingual in Spanish to join our team. This role is crucial in creating a welcoming experience for our patients while ensuring smooth operation at the front desk.

Responsibilities

• Greet and check in patients , ensuring a positive experience from start to finish.
• Manage appointment scheduling, confirmations, and reminders
• Schedule appointments efficiently while adhering to HIPAA regulations regarding patient confidentiality.
• Handle phone calls, answering patient inquires and directing calls appropriately.
• Collect and verify patient information and insurance details..
• Assist with patient check-in and gathering all necessary information before treatment
• Provide information regarding services offered, insurance inquiries, and other general questions.
• Assist in maintaining the cleanliness and organization of the front office and reception area.
• Cross-training opportunities for back-office duties,including assisting with patient care as needed.

Qualifications

• Fluent in Spanish (both written and spoken)
• Previous experience in a medical office setting preferred
• Proficient in using phone systems and basic office equipment.
• Strong organizational and clerical skills with attention to detail and accuracy in data entry tasks.
• Excellent communication skills and a friendly professional demeanor.
• Excellent interpersonal skills with the ability to communicate effectively with patients, families, and staff members.
• Ability to multitask in a fast-paced environment while maintaining professionalism at all times.

Join our team with competitive pay and benefits as a Front Desk Receptionist, you will play an essential role in providing exceptional service to our patients and supporting the overall efficiency of our healthcare operations. You will also have an opportunity to expand your knowledge of both front and back office functions.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 32 per week

Benefits:

• Cash balance pension plan
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Retirement plan

Medical Specialty:

• Physical & Rehabilitation Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $19 - $23