What are the responsibilities and job description for the Customer Success Manager position at Phytech?
Customer Success Manager – Central Coast, CA (Ventura to San Luis Obispo) About Phytech
Phytech is revolutionizing modern agriculture by empowering the world’s top growers with real-time plant data and actionable insights. Our cutting-edge IoT platform integrates direct sensing, data analytics, and machine learning to optimize irrigation, improve crop health, and maximize yield. By providing data-driven solutions, we help growers make informed decisions that enhance efficiency, reduce resource waste, and improve profitability.
With agriculture rapidly embracing technology, this is your opportunity to join a fast-growing AgTech innovator, work closely with industry leaders, and make a tangible impact on farming operations.
Position Overview
We are seeking a Customer Success Manager to work directly with growers across the Central Coast of California (Ventura to San Luis Obispo), a premier agricultural region known for its high-value crops, including avocados, citrus, and berries. As a trusted partner to growers, you will play a key role in ensuring they maximize the value of Phytech’s platform while driving adoption and long-term success.
Key Responsibilities
- Develop and maintain strong relationships with growers, farm managers, and agronomists in the region.
- Provide hands-on training and support to ensure effective utilization of Phytech’s precision agriculture tools.
- Monitor plant health and irrigation data, proactively advising growers on best practices and optimization strategies.
- Identify opportunities to expand Phytech’s services within existing customer accounts.
- Collaborate with the product and sales teams to refine solutions based on grower feedback and industry trends.
- Serve as an advocate for grower success, ensuring they receive the highest level of support and insights.
- Travel regularly to grower locations across the Central Coast region.
Qualifications & Experience
What We Offer
