What are the responsibilities and job description for the Head of Lending Operations position at Phyton Talent Advisors?
Our client, a Financial Services Firm, is seeking a Head of Lending Operations in central New Jersey :
Key Responsibilities :
- Own and optimize operational processes across loan processing, closing, servicing, and asset management
- Develop scalable workflows to improve efficiency and reduce bottlenecks
- Integrate AI and automation tools to streamline underwriting, document management, and servicing
- Oversee and improve task management systems (e.g., ClickUp, airtable, etc) to enhance execution and accountability
- Lead cross-functional coordination, ensuring smooth collaboration across teams
- Manage offshore team integration, ensuring seamless hand-offs between U.S. and India teams
- Establish and enforce SOPs for key workflows to drive consistency
- Identify operational risks proactively and implement solutions before issues escalate
- Develop performance metrics and reporting dashboards to track efficiency and process bottlenecks
Requirements :
