What are the responsibilities and job description for the Operations Analyst position at Phyton Talent Advisors?
Our Client, a Global Financial Services firm, is seeking an Operations Analyst in their St. Cloud, Minnesota location.
Responsibilities:
- Provide operational, customer service and administrative support for the Annuity insurance Department.
- Be responsible for daily processing of work associated with the department. This may include journal entries, account processing, payment solutions, etc.
- Respond to inquiries from internal and external customers via email, fax, phone
- Be a liaison between customers/financial professionals and institutions, including banks, credit unions and clearing firms
- Perform various account calculations/ reconciliation.
- Perform research as requested on customer accounts
- Provide phone support for department
- Other duties as assigned
Requirements:
- Minimum Education Required -.
- High School Diploma or equivalent
- 1 year of experience working in an office environment
- 1 year of experience with MS Office
- Specific Knowledge of Financial Services Industry and operational process is a plus
- Strong communication skills
- Ability to learn quickly and multi-task effectively in a fast-paced deadline driven environment
- Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills
- Good attention to detail
Salary : $20 - $26