What are the responsibilities and job description for the Senior Operations Manager position at Phyton Talent Advisors?
Job Summary:
We are seeking a Senior Operations Manager to lead our lending operations team. The ideal candidate will have a strong background in process optimization, AI, and automation.
Key Accountabilities:
- Leading cross-functional teams to achieve operational excellence
- Developing and implementing process improvements to enhance efficiency
- Collaborating with IT to integrate AI and automation tools
- Managing relationships with offshore teams to ensure seamless coordination
- Establishing and maintaining SOPs for key workflows
- Identifying and mitigating operational risks
- Developing and tracking performance metrics
Requirements:
- Proven track record of process improvement and optimization
- Strong technical skills with AI and automation expertise
- Experience working in lending operations, preferably in complex environments
- Excellent leadership and team development skills
- Ability to communicate effectively with diverse stakeholders
- Results-driven with a focus on operational excellence
