What are the responsibilities and job description for the IT Technician position at PI Marine?
IT Support Technician
PI Marine is a Yacht AV/IT Company Providing Service, Design & Engineering to Private Luxury Yachts & Residences
We are 14 year strong South Florida based company
Main office centrally located in Ft. Lauderdale, FL 33315
Our Community is tight knit & growing within this niche market. The overall individual
experience is dynamic & rewarding.
Our work environment is structured with a healthy dose of hard work & teamwork.
We are seeking candidates that are self-motivated & driven.
Duties:
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals (Windows & Office)
- Set up and maintain user accounts and permissions (Server 2019,2016)
- Monitor and maintain computer networks, including Firewalls, DNS & DHCP.
- Respond to IT support tickets in a timely manner
- Collaborate with team members to resolve complex technical issues
- Document IT processes and procedures
- Provide excellent customer service to internal user
Experience/Requirements:
- Minimum of 2 years of experience in IT support or a related field
- Proficiency in desktop support, including troubleshooting hardware and software issues
- Strong knowledge of computer networking principles and protocols
- Ability to communicate technical information effectively to non-technical users
- Experience with mobile devices (iOS, Android) is a plus
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
- Full-time
- 8:30am-5pm EST
- Monday through Friday
- On call weekend or after-hour coverage required as needed.
- Reliable transportation (Required)
- Our man office is located in Fort Lauderdale, 33315 with occasional travel required to West Palm Beach, Fort Lauderdale & Miami.
We offer competitive compensation and benefits packages. Join our team of dedicated IT professionals and contribute to the success of our organization.
Pay commensurate upon experience
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
- This is a drug free environment.
- Background check will be performed.
Equal Opportunity Employer:
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity, or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person
Salary : $40,000