What are the responsibilities and job description for the Host/Hostess position at PIANURA FOODS INC?
Benefits:
About Us: At Locanda Ischia, we specialize in serving authentic Italian dishes with passion and dedication to creating a warm, welcoming atmosphere for our guests. As a family-owned, full-service restaurant, we focus on delivering an exceptional dining experience. We’re looking for an enthusiastic and personable Host/Hostess to join our team and make a positive first impression on our guests.
Job Summary: As a Host/Hostess at Locanda Ischia, you will be the first point of contact for our guests, greeting them with a friendly smile and making them feel welcome from the moment they arrive. You will manage reservations, seat guests efficiently, and ensure the dining area is organized and inviting. This role requires excellent communication, multitasking, and customer service skills.
Responsibilities:
- 401(k) matching
- Competitive salary
- Free food & snacks
- Health insurance
About Us: At Locanda Ischia, we specialize in serving authentic Italian dishes with passion and dedication to creating a warm, welcoming atmosphere for our guests. As a family-owned, full-service restaurant, we focus on delivering an exceptional dining experience. We’re looking for an enthusiastic and personable Host/Hostess to join our team and make a positive first impression on our guests.
Job Summary: As a Host/Hostess at Locanda Ischia, you will be the first point of contact for our guests, greeting them with a friendly smile and making them feel welcome from the moment they arrive. You will manage reservations, seat guests efficiently, and ensure the dining area is organized and inviting. This role requires excellent communication, multitasking, and customer service skills.
Responsibilities:
- Greet guests warmly upon arrival and seat them in a timely and friendly manner.
- Manage reservations and maintain an organized seating chart.
- Answer the phone and take reservations, answer questions, or provide information as needed; must be able to work with OpenTable, Toast, and DoorDash.
- Maintain a clean and organized front-of-house area, including the waiting area and hostess stand.
- Assist in managing the flow of guests during busy service periods to ensure smooth seating.
- Communicate effectively with servers, kitchen staff, and management to ensure a seamless guest experience.
- Handle guest inquiries, complaints, and special requests professionally and promptly.
- Assist with any additional tasks as needed to ensure the front-of-house operations run smoothly.
- Previous experience as a Host/Hostess or in a customer service role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to stay organized and handle multiple tasks in a fast-paced environment.
- A positive attitude and a team-oriented approach.
- Ability to work evenings, weekends, and holidays.
- Must be able to stand for extended periods and lift up to 25 pounds.
- Health Plan: Available after 3 months of employment (for eligible employees).
- Retirement Plan: Available after 1 year of employment (for eligible employees).
- Competitive hourly wage, based on experience.
- A supportive, friendly work environment.
