What are the responsibilities and job description for the Hosts position at Piatti Laguna Beach?
Now hiring full-time and part-time Hosts for our Grand Opening in June- training and orientation start next month! At Piatti Laguna Beach, we're bringing a new dining experience to the coast, blending timeless Italian flavors, handcrafted dishes, and a warm, inviting atmosphere. As part of the Palisades Hospitality family, we embrace an innovative culture that values the passion and personal investment of every team member, from the top down. We're building a team to launch our newest location and are seeking passionate individuals to join us. From experienced leaders and culinary professionals to those new to hospitality, we're looking for team members eager to champion our brand and shape an exceptional dining experience. .
At Piatti, we value positivity, passion, and a commitment to creating memorable moments for our guests. We believe in empowering our employees, allowing you to showcase your skills and passion for hospitality and service. As a Host, you will have the chance to interact with diverse clientele and build lasting relationships. If you are passionate about providing excellent hospitality and service, thrive in a fast-paced environment, and enjoy engaging with people, this is the perfect opportunity for you.
Apply now and be a part of our amazing team!
WHAT WOULD YOU DO AS A HOST
As a Host at our restaurant, your main responsibilities will include courteously greeting and escorting guests to their tables, managing reservations, and ensuring that our guests feel welcomed and valued. Throughout the dining experience, you will be attentive to guests' needs, ensuring their satisfaction. Finally, as guests depart, you will bid them farewell, leaving a positive lasting impression. Additionally, you will play a role in preparing the restaurant for service by ensuring the cleanliness and organization of the dining area.
This position offers the opportunity to contribute to a fun and energetic atmosphere while providing exceptional customer service. Join our team and be part of creating memorable dining experiences for our valued guests.
ARE YOU THE HOST WE'RE LOOKING FOR?
To be successful as a Host at our restaurant, you will need to possess a range of skills and competencies. These include:
Guest Focus: Your primary focus will be on attending to guest needs, remaining calm and courteous even in challenging situations. Building positive relationships with guests both in person and over the phone is essential.-
Problem-Solving: You will need to exercise good judgment and think quickly to make concise decisions in high-pressure situations.
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Organization and Attention to Detail: Prioritizing tasks, staying organized, and paying attention to details are crucial for maintaining a smooth and efficient dining experience.
- Communication Skills: Clear and pleasant communication, both in-person and over the phone is important. You should be able to provide legible written communication and give concise directions to guests and co-workers.
- Teamwork: Being a team player is essential in this role. You should be willing to lend a helping hand to any teammate whenever needed. Minimum qualifications for this role include a high school diploma or equivalent and six months of experience in a similar customer-facing position.
Piatti is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20 hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.
Palisades Hospitality offers the following benefits for eligible full time employees:
Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation,
Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 18
Perks: All employees are eligible to enjoy a Travel Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.