PT Customer Service Clerk Meat Department

Job Summary:
The Customer Service Clerk in the Meat Department is responsible for providing exceptional customer service, assisting customers with their meat selections, maintaining the meat display area, and ensuring product quality and availability. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:

• Customer Assistance:
  • Greet customers warmly and assist them in selecting meat products, answering questions about various cuts, cooking methods, and recipes.
  • Fulfill special customer requests and custom orders promptly and accurately.
• Product Handling and Display:
  • Maintain and replenish the meat display cases, ensuring products are attractively presented and properly labeled.
  • Monitor product quality and freshness, removing any items that do not meet company standards.
• Sales Support:
  • Provide recommendations and upsell products based on customer preferences and needs.
  • Assist with inventory management, including receiving and stocking products, and conducting regular inventory checks.
• Sanitation and Safety:
  • Adhere to all health and safety regulations, including proper handling, storage, and sanitation of meat products.
  • Clean and sanitize work areas, equipment, and tools regularly to maintain a safe and hygienic environment.
• Team Collaboration:
  • Work cooperatively with meat cutters and other department staff to ensure efficient operations and excellent customer service.
  • Communicate effectively with team members and management regarding inventory levels, customer feedback, and other relevant information.
• Record Keeping:
  • Keep accurate records of sales, special orders, and inventory levels.
  • Ensure all products are accurately priced and labeled.

Qualifications:

• Experience:
  • Previous customer service experience, preferably in a grocery or meat department, is highly desirable.
• Skills:
  • Excellent communication and interpersonal skills, with a friendly and helpful demeanor.
  • Strong organizational skills and attention to detail.
  • Ability to work efficiently in a fast-paced environment.
• Knowledge:
  • Basic understanding of different types of meat, cuts, and cooking methods is beneficial.
  • Familiarity with food safety and sanitation practices.
• Education:
  • High school diploma or equivalent preferred.
  • Any relevant training or certification in food handling or customer service is a plus.

Working Conditions:

• Work is typically performed in a refrigerated environment.
• Requires standing for extended periods, as well as lifting and carrying meat products and supplies.
• May involve working early mornings, evenings, weekends, and holidays.

Salary:

• Compensation varies based on location, experience, and employer. Typically, Customer Service Clerks in the Meat Department earn competitive hourly wages with opportunities for benefits.

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