What are the responsibilities and job description for the Dining Room Manager position at Piazza Wood Fired Oven?
Piazza is seeking a dedicated and experienced Dining Room Manager to oversee the daily operations of our dining area. The ideal candidate will possess a strong background in hospitality and customer service, ensuring that our guests receive an exceptional dining experience. This role requires a blend of leadership, organizational skills, and a passion for the food and beverage industry.
This position will consist of a 38-42 hour work week. 2 Lunch Shifts, 5 Closing Dinner Shifts. (Tuesday - Saturday). Dining Room closes at 8:30!
Piazza is a family oriented local restaurant that focuses on Pizza, Salads, Pasta, and Italian favorites. Off US 74a Charlotte highway in the Reynolds Community heading to Fairview. Close to Highway 40, Highway 240, and the Blue Ridge Parkway.
Duties
- Manage the dining room staff, including scheduling, hiring, and providing training and development to ensure high levels of service.
- Manage all aspects of the dining room, including hosting, serving, bartending, and bussing.
- Oversee and execute the nightly closing procedures of the restuarant
- Foster a positive and welcoming atmosphere for guests, addressing any concerns or feedback promptly.
- Collaborate with kitchen staff to ensure timely and accurate food service and maintain food safety standards.
- Utilize Clover POS system for order processing and end of day reporting.
- Conduct regular inspections of the dining area to ensure cleanliness and compliance with health regulations.
- Develop training programs for new hires focusing on customer service excellence and team management.
Experience
- Proven experience in a managerial role within the hospitality industry.
- Strong customer service skills with the ability to manage guest relations effectively.
- Knowledge of food safety regulations and best practices.
- Experience in training development and team management is essential.
- Previous bartending experience is a plus; knowledge of bar operations is advantageous.
- Proficiency in using Clover or similar POS system is preferred
Thank You and Have a Nice Day!
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $50,000