Teen Services Librarian

Objective of the position:

Oversees the development, implementation and evaluation of all teen classes, events and collections for the organization. Responsible for providing specialized training and library services to customers including homework help services, outreach, reader’s advisory, in-depth reference, technology support and customer service. Provides training and guidance to other Public Services staff including the use of electronic resources and reference tools. Supports the Marketing Department by providing content for the library’s online presence and brand. The Teen Services Librarian works with each department in the library to provide materials and exceptional service to all customers. Committed to the Pickerington Public Library’s Mission to “Inspiring Knowledge, Connecting Community, Enriching Our World, Fostering the Love of Reading!”

Supervisory responsibilities: none

· Training: Oversee and/or conducts formal and informal training with all levels of staff and volunteers in the provision of quality library services to customers.

· Work Review/Revision: Assists in coordinating library services throughout the organization. Directs the work for reference and customer services staff.

· The Librarian serves as a Person in Charge (PIC) in the absence of a Manager.

Job Summary:

· Plans, coordinates, promotes, and presents teen related classes, events, displays, and outreach

· Assists and answers questions for customers in locating and using library materials, resources, digital devices, and other equipment

· Manages assigned areas of the collection based on knowledge of community needs, usage levels, and relevance of materials, to include weeding and replacing material as needed

· Establishes and implements goals and objectives for service which support the library’s strategic plan

· Acts as the Person-In-Charge (PIC) in the absence of a manager

· Supports the Customer Services Manager and Library Manager in proper maintenance of customer records. Ensures the library is adhering to all Ohio Patron Privacy Laws

· Provides readers’ advisory to customers (in person or virtually) using appropriate sources of information, including knowledge of the collection, the publishing industry, and electronic resources

· Supervises and trains staff and volunteers

· Ensures that staff are responsive to customers in a consistent, friendly and professional manner

· Coordinates with the Marketing Manager and Public Services Director to establish and maintain collaborations with community agencies and promote Library services through community outreach

· Assists in the supervision of the daily money collection, including its safekeeping and delivery to bank

· Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner

· Supports Technical Services staff in ensuring all materials are appropriately cataloged

· Monitors facility and property issues and conditions, communicating any needs or problems to the appropriate person

· Participates in the Library’s Consortiums and partnerships at appropriate level

· Cooperates with other staff, promotes teamwork, shares information and resolves conflict

· Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure quality of service in areas of Library collections, technology, reference, readers’ advisory and circulation

· Attends and presents at local, state, and national conferences or meetings as required

· Creates displays and merchandise materials

· Supports the Library’s marketing efforts by providing content for the website, social media, etc.

· Meets the technology needs of customers demonstrates problem solving skills, and conducts troubleshooting

· Stays current with knowledge and understanding of developments within the profession

· Assists the Library Manager in providing training on current trends, best practices, and new technologies

· Participates in planning and improving library services through staff committees

· Demonstrates understanding of basic library routines and adheres to library policies and procedures

· Checks e-mail and Discourse (CLC) frequently

· Performs additional duties as assigned including being a project lead and/or serving on task forces, committees, etc.

Essential functions:

Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers

Ability to create and suggest useful applications of technology in a public library environment

Ability and willingness to learn new skills, computer programs, and other processes that will aid in day-to-day duties and implementation and completion of long-term projects and goals

Ability to perform several tasks simultaneously and under occasional pressure

Ability to work independently, with little supervision or oversight

Demonstrates adaptability to library needs

Able to cooperate with other staff, promote teamwork and share information

Ability to exercise good judgment in work performance

Ability to maintain composure in stressful situations

Ability to effectively communicate both verbally and in writing

Ability to recognize and respond to potential hazardous or dangerous situations in the library

Ability to develop long-term goals, plans and programs with a clear vision of how these will benefit the library’s customers

Ability to stand and/or sit for long periods of time

Ability to pay attention to detail

Ability to meet the physical demands listed

Ability to work a flexible schedule including evenings and weekends

Position Requirements:

· Master’s in Library Science from an ALA-accredited university/program

· A minimum of two years’ professional public library experience, or equivalent relevant experience, with demonstrated knowledge and experience in implementing technology in libraries

· Previous experience with ILS/LMS in another library setting

· Previous experience with graphics, graphic design, photography and/or videography

· Previous experience with website CMS, social media use in a library setting; knowledge of HTML and CSS preferred, but not required

· Previous experience or demonstrated interest in working with teens

· Previous experience using social media for a library, business, or other organization

· Previous experience with collection development for teens and adults

· Previous experience planning and conducting programs for teens and adults

· Working knowledge of computer operations including but not limited to Microsoft Word, Excel, PowerPoint and Publisher and internet searching techniques

· Exceptional level of accuracy, thoroughness and attention to detail

· Knowledge of basic library principles, methods and procedures

· Maintains professional, businesslike behavior and appearance

· Demonstrated commitment to serving library customers and residents of the community

· Must have a valid Driver’s License, maintain insurability under the library’s insurance and successfully pass a background check

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental factors: indoor/outdoor-offsite

Working conditions: Library operating/non-operating hours including nights and weekends.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Part-time

Benefits:

• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Work Location: In person