Junior Escrow Officer

Pickford Escrow, one of the largest full-service escrow companies in California, is looking for a Junior Escrow Officer (on-site) support role to join our team in our Mission Viejo location. The successful candidate will be someone highly motivated to grow with the business, while delivering the highest level of professional customer service to our clients. If you are a strong team player and can multi-task as you work to solve problems and promote efficiencies between you, your team and your clients, this may be a great opportunity.

Job Duties and Responsibilities

• Assist Escrow Officer on all files.
• Accept calls and receive and review all new escrow contracts, if Escrow Officer is unavailable.
• Prepare escrow instructions and distribute for review.
• Make corrections to escrow instructions as agreed upon.
• Prepare amendments as requested and distribute for approval.
• Abstract preliminary title report and note exceptions.
• Review termite report to verify all items have been completed and note status report if completion is needed.
• Monitor new lender activity and progress of loan approval.
• Read and review loan documents for accuracy including accuracy for terms, vesting, signature lines, title as trustee and lenders instructions for any special instructions and necessary accommodation credit card payments as required.
• Balance to the lender CD, schedule signing appointments, notifying buyer of funds required.
• Review lender’s instructions for prior to funding conditions.
• Notify escrow officer, agent and borrower of any items that will be needed.
• Audit escrow files for missing items and prepare any outstanding items, as appropriate.
• Prepare and distribute estimated closing statements.
• Prepare files for document signing.
• Order insurance and review upon receipt.
• Package loan documents for return to lender.
• Forward deed of trust and lender’s instructions to appropriate parties.
• Call lender to set funding date.
• Obtain funding figures and balances.
• When directed by Escrow Officer, authorize and set up recording with Title Company.
• Receive recording confirmations and notify EO and clients as directed.
• Balance file with EO review and approval.
• Package and disburse as directed.
• Prepare and complete closing checklist in full.
• Perform any additional responsibilities as requested or assigned.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected timeframes and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Minimum of high school diploma or equivalent.

Experience:

• A minimum of one year of experience as a Senior Escrow Assistant.

Knowledge and Skills:

• Knowledge of real estate, title and/or mortgage business helpful.
• Strong personal computer skills.
• Ability to work independently.
• Excellent organizational skills with a focus on details to ensure accuracy.
• Effective oral and written communication skills.
• Effective analytical and problem-solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

• Position will require approval from the Department of Financial Protection and Innovation (DFPI) and EAFC (Escrow Agents Fidelity Corporation).
• If hired as a floater, must possess and maintain valid driver’s license and vehicle insurance.
• If hired as a floater, must have access to a reliable vehicle and ability to travel on a daily basis through assigned territory on a scheduled or unscheduled basis.

Wage: $26.00 - $30.00 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer